Maria Garcia Rivera
Miami,FL
Overview
21
21
years of professional experience
Work History
Asistant manager
CADC Corp
Miami, FL
01.2005 - Current
- Assisted in managing daily operations and maintaining workflow efficiency.
- Supported team members by coordinating schedules and task assignments.
- Handled customer inquiries and provided timely resolutions for issues.
- Organized training sessions for new employees on company policies.
- Maintained accurate records of inventory and supplies for the department.
- Communicated with vendors to ensure timely delivery of products and services.
- Participated in team meetings to discuss project updates and strategies.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Resolved conflicts between team members in an effective manner.
- Ensured compliance with safety regulations and company policies.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Recruited and trained new employees to meet job requirements.
- Interviewed prospective employees and provided input to HR on hiring decisions.
Education
High School Diploma -
Miami Beach Segnior High
Florida06-2000
Skills
- Inventory management
- Customer service
- Procedure documentation
- Staff scheduling
- Team leadership
- Operational strategy
- Conflict resolution
- Employee training
- Performance evaluation
- Time management
- Effective communication
- Problem solving
- Process improvement
- Orientation and training
- Employee performance evaluations
- Customer relationship management (CRM)
- Orientating and training
- Business development
- Strategic planning
- Decision-making
- Employee engagement
- Workplace safety compliance
- Customer service and satisfaction
- Scheduling and planning
- Employee supervision
Timeline
Asistant manager
CADC Corp
01.2005 - Current
High School Diploma -
Miami Beach Segnior High