Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
15
15
years of professional experience
Work History
Supervisor – Child Life
ProMedica Russell J. Ebeid Children’s Hospital
10.2022 - Current
Coordinate and evaluate operational and personnel activities to ensure the provision of high-quality programs designed to support social, emotional, intellectual, and developmental needs of children and families in health care settings
Serves on Family Advisory Council and Unit Practice Council committees to improve the hospital experience overall with (PFCC) Patient and Family Centered Care principles. Encourage family-centered care by providing psychosocial support services to parents while encouraging parent participation
Promote professional growth and development for the Child Life program team members and fosters a professional, encouraging ongoing communication about outcome goals
Event planning within the Children’s hospital to provide experience for pediatric patients. Including, but not limited to visits from local sports teams, authors, and characters
Maintain administrative duties including payroll, inventory, compensation review for staff members, policy review and writing
Work closely with multiple disciplines within the health system from nursing, physicians, senior leadership, and foundational support. Foster relationship with new and current donors of the Children’s Hospital through in-person and virtual meetings and quarterly updates via email
Associate Recruiter
ProMedica Health Systems
10.2021 - 10.2022
Support Recruiters within the Metro Acute Care team though candidate phone screen interviews, resume review, employee transfer worksheets, candidate sourcing through LinkedIn, Indeed and other platforms
Meet with recruiters and hospital leadership on a weekly basis to determine current and upcoming open positions and sourcing needs
Lead and organize career fair attendance for the Talent Acquisition team, organized schedule, and promotional items for team members to take to fairs, prepared informational forms and handouts to share with potential candidate’s current job openings, benefits, and company mission
Support new initiatives set by senior leadership to enhance the candidate experience and to reach recruitment goals
Support Coordinator in Pediatric Services
ProMedica Russell J. Ebeid Children’s Hospital
11.2018 - 10.2021
Provides support for multiple departments within Pediatric service areas working closely with Directors, Managers, Educators, and Healthcare Workers
Manage multiple departments employee files, ensuring files are organized, up to date and prepared for surveys
Ability to prioritize, strategically plan, work with groups or individuals on educational pieces
Work closely with Director and Senior Leadership in projects related to facility updates and remodels
Prepare agendas, attend and complete meeting minutes for management meetings and quarterly staff meetings
Manage special ordering through Lawson, Brand Central, Office Depot and INFOR
General Pediatrics, Pediatric ICU, Pediatric Hematology & Oncology, Pediatric Psychiatry, and Pediatric Sedation, Infusion, Vascular Access
Human Resource Internship
ProMedica Health Systems
03.2021 - 06.2021
Gaining experience at the Human Resource level while shadowing the Senior Business Partners at Toledo Hospital and Russell J. Ebeid Children’s Hospital
Experiencing the strategic planning processes such as staff forums, employee retention, and grievance panel
Initiating learning opportunities with multiple professionals in human resources throughout the ProMedica Health System such as Talent Acquisition, HRIS, HR at Flower Hospital, and Benefits
Creating Grievance Panel Introductory Education for future Grievance Panel Recruitment
Guest Services Leader/Secretary/Bookkeeper
Soto Signature Salon and Spa
08.2010 - 11.2018
Provides office management and oversight for daily operations, ensuring critical priorities and directives are reviewed and implemented in a timely and effective manner.
Work with Senior Leadership to in hiring needs, preparing and executing job postings, conducting interviews and providing feedback to leadership for potential candidates
Conduct new employee training for front desk personal, conduct continuing education for front desk staff during monthly team meetings
Manage multiple telephone lines while committed to providing excelling customer service.
Ability to prioritize, strategically plan, work in fast-paced environment and meet deadlines with frequent interruptions and changes in focus.
Manage all bank deposits from previous day’s sales, handle all billing, entering invoices in to QuickBooks program as well as ensure all invoices are paid in full in a timely manner.
Act as a liaison between public, employees and higher management.
Director of Admissions
The Salon Professional Academy/Summit Salon Academy
06.2012 - 06.2015
Recruit students for cosmetology, aesthetics, and nail programs for classes being held throughout the year
Interview prospective students to determine interests, start date and need for financial assistance
Plan and attend job fairs, create informational folders and marketing to give to prospective candidates
Plan special events for students during their programs and at graduation
Assist in job searches for students, help build resumes and prepare for interviews
Education
Masters of Science - Human Resource Management
Walden University
Minneapolis, Minnesota
07.2021
Bachelors of Arts - American Sign Language, Psychology and Sociology
Goshen College
Goshen, Indiana
04.2012
Associates of Arts - undefined
Owens Community College
Toledo, Ohio
05.2010
Skills
Flexible and hardworking with a strong drive to succeed
Strong work ethic
Self-starter
Dedicated team player
Organized
Public relations
Excellent communication skills
Timeline
Supervisor – Child Life
ProMedica Russell J. Ebeid Children’s Hospital
10.2022 - Current
Associate Recruiter
ProMedica Health Systems
10.2021 - 10.2022
Human Resource Internship
ProMedica Health Systems
03.2021 - 06.2021
Support Coordinator in Pediatric Services
ProMedica Russell J. Ebeid Children’s Hospital
11.2018 - 10.2021
Director of Admissions
The Salon Professional Academy/Summit Salon Academy
06.2012 - 06.2015
Guest Services Leader/Secretary/Bookkeeper
Soto Signature Salon and Spa
08.2010 - 11.2018
Bachelors of Arts - American Sign Language, Psychology and Sociology
CHW- Educator, Prenatal and Maternal Care at ProMedica Toledo Children’s HospitalCHW- Educator, Prenatal and Maternal Care at ProMedica Toledo Children’s Hospital