Maria G Floyd
Edinburg,TX
Summary
My experience working in a large non-profit organization helped me achieve qualifications as an intake health/care coordinator Looking for an opportunity that would help me demonstrate my excellent customer service, bilingual patient care focus and problem solver skills. Seeking an opportunity to demonstrate my ability to work with community partners as a Financial Counselor.
Organized individuals multitask and liaise between patients, physicians and insurance companies. An astute Financial Counselor offering extensive healthcare insurance knowledge and proficiency in [Software].
Conscientious Financial Consuleor with expertise in creating comprehensive financial plans tailored to meet individual needs. Knowledgeable on wide range of investment options and strategies to maximize financial security. Uses excellent understanding of markets, financial products and taxes to provide best advice and guidance to clients.
Overview
19
19
years of professional experience
Work History
Financial Counselor
Uptown Care Center
04.2024 - 11.2024
- Cultivated a positive, non-judgmental environment for clients to openly discuss their financial challenges and concerns.
Health Educator/Care Navigator
STRIDE Community Health Center [Formerly MCPN]
11.2016 - 04.2024
- Assisting patients with Medicaid application Omni Salud program, Uptown Charity Contract, CCGP/Wisewoman Grants
- And adjusting bills to their Accounts
- Assist with patient’s financial intake such as, Medicaid, commercial insurance, CICP discounts and Stride discounts
- Experience in linking patients with support for non-medical needs such as support for careers or financial advice
- Built relationships with community partners such as UC Health, AHA, Children’s Hospital, Medical center of Aurora, Non-profit organization
- Experience working with partners to reduce the risk of patient re-hospitalization
- Built relationships with medical assistants, medical providers, and behavioral health providers to improve chronic care conditions, closing care gaps
- Experience in assessing patients with SDOH needs & Experience in Intake Health Coordination
- Effective communication and experience with patient care
- Maintain accurate records of patient care, condition, progress, and concerns
- Perform clerical duties such as word processing, data entry, answering phones and scheduling appointments
- Assist to any unusual circumstances in the patient’s condition of environment
- Educating patients on specific chronic conditions and providing community health resources
- Collect and analyzed data on the effectiveness of programs and projects
- Educate patients on Diabetes chronic care, Weight Management, Cholesterol and Blood pressure
- Experience in social determine of health resources
Bridges to Care Health Coach
STRIDE Community Health Center [Formerly MCPN]
05.2011 - 11.2016
- Assist with patient’s financial intake such as, Medicaid, commercial insurance, CICP discounts and Stride discounts
- Experience in home health care visits
- Education and coaching in patient’s chronic care conditions
- Experience in documenting home health care visits intakes
- Experience working with partners to reduce the risk of patient re-hospitalization
Medical Assistant
STRIDE Community Health Center [Formerly MCPN]
11.2005 - 05.2011
- Experience in patient care, customer service and communication skills
- Rooming patients, vital signs, immunizations, injections, blood draws
- Assist in working with policies, procedures, process, workflow, logs, manuals, and duties associated with back-office duties and front desk duties
- Experience working front office and clerical duties
- Experience with Medicaid intake, commercial insurance, CICP discounts and Stride discounts
- Experience in working with referrals process and Medical Records
- Trained new MA’s for back-office duties, medical records
- Provide support to Lead MA with schedules, coordinating MA coverage and front desk coverage
- Travel to different clinics to provide support for MA coverage and assist doctors with patients
- Bring ideas in group meetings and collaborate with Lead MA and assistant manage
Education
Medical Assistant/Associates -
Parks College
Thornton, CoTecnica De Enfermería (LPN)/Certificate - undefined
Saltillo SA, De CV
High School Diploma - undefined
Saltillo SA, De CV
Skills
- 13 years intake health and care coordinator
- 6 years of experience in Medical Assistant
- Experience with Grants for Colorectal, HTN & DM
- Experience working back and front office
- Experience with Accountable Care Organization
- Experience with valued based care model
- Mental Health First Aid Certificate
- Patient Navigator Certificate
- Patient Navigator Training Collaborative Advance
- Health Literacy Certificate
- Professional Development Tobacco Free & Well
- Body Programs Certificate
- Emerging Talent Leadership Workshop Certificate
- Diabetes Paraprofessional Level1 Career Path Certificate (AADE) AADE7
- Self-Care Behaviors Online Course Series ADCES (BH001)
- CPR/AHA certified
- EHR-Centricity and Epic
- Experience with patient service representative
- Experience with Azara reports
- Develop relationship with internal & external partners
- Data entry, communication, administration, and strong interpersonal skills
- Experience with Social determinants of Health
- Experience working with Mental Health, substance use disorder patients & unhoused and refugee patients
Timeline
Financial Counselor
Uptown Care Center
04.2024 - 11.2024
Health Educator/Care Navigator
STRIDE Community Health Center [Formerly MCPN]
11.2016 - 04.2024
Bridges to Care Health Coach
STRIDE Community Health Center [Formerly MCPN]
05.2011 - 11.2016
Medical Assistant
STRIDE Community Health Center [Formerly MCPN]
11.2005 - 05.2011
Tecnica De Enfermería (LPN)/Certificate - undefined
Saltillo SA, De CV
High School Diploma - undefined
Saltillo SA, De CV
Medical Assistant/Associates -
Parks College
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