Maria José Giraldo Cano
Bradenton,USA
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
7
7
years of professional experience
Work History
Cleaning Crew Manager
Modern Living Group
Fort Lauderdale, Florida
11.2024 - 02.2025
- General Cleaning
- Replenishing Supplies
- Laundry
- Cleaning of apartments, houses and offices
Cashier and Server
Juana’s Latin Sport Bar & Restaurant
Miramar, Florida
02.2023 - 11.2023
- Customer service
- Inventory
- Cash control
- Attending to payments
- Explained thoroughly all items of the menu
- Ability to work in a team
Cashier and Server
El Chinito Latin Sport Bar & Restaurant
Miami, Florida
09.2022 - 02.2023
- Customer service
- Inventory
- Cash control
- Attending to payments
- Explained thoroughly all items of the menu
- Ability to work in a team
Marketing and social networks
My Realty Group
Doral, Florida
09.2022 - 02.2023
- Building and Managing the online community
- Managing brand identity and Image
- Content creation
- Building and Monitoring relationships with customers and partners
Cashier
Shell Gas Station
Coconut Creek, Florida
05.2022 - 09.2022
- Customer Service
- Inventory
- Administrative Assistant
- Cash control
- Attending to payments
Logistics and Foreign Trade
Cueros & Diseños S.A.S
Retiro, Antioquia, Colombia
05.2021 - 05.2022
- Auxiliary of imports and exports.
- Follow up and process of imports from ports to headquarters.
- Quotations with foreign companies
- Customer service assistant
- Logistics coordinator
- Follow up and inventory of products
- Distribution of final product to customer
- Personnel in charge, trainings and follow up of auxiliaries
Picking y Packing
Cannaxia Labs
Medellín, Colombia
01.2021 - 05.2021
- Conditioning
- Automation of processes and control of the warehouse stock
- Quality record and final product
- Multitasked in different areas within the company
- Ability to work in a team
Bartender and Server
Punto Final
Rhode Island, Boston, Massachusetts
08.2020 - 12.2020
- Preparation and Processing of beverages and Hookah
- Customer service
- Explained thoroughly all items of the menu
- Ability to work in a team
Sale Representative
Bolsos JL Marroquinera
Medellín, Colombia
05.2018 - 07.2020
- Maintained and followed up relationship with clients
- Organized and managed administrative personnel and managed conflict in the environment
- Reached sale objectives in a timely manner
- Customer service experience
Education
Bachelor of Science - International Business
University of Medellin
Medellin, Colombia11-2021
Associate of Science - Business Administration
National Learning Service, SENA
Medellin, Colombia11-2016
Skills
- Analytical and Communicative
- Fast learner
- Attention to detail
- Good judgment and interpersonal skills
- Active listening
- Detail oriented
- Organized, fast and Caring personality
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Cleaning Crew Manager
Modern Living Group
11.2024 - 02.2025
Cashier and Server
Juana’s Latin Sport Bar & Restaurant
02.2023 - 11.2023
Cashier and Server
El Chinito Latin Sport Bar & Restaurant
09.2022 - 02.2023
Marketing and social networks
My Realty Group
09.2022 - 02.2023
Cashier
Shell Gas Station
05.2022 - 09.2022
Logistics and Foreign Trade
Cueros & Diseños S.A.S
05.2021 - 05.2022
Picking y Packing
Cannaxia Labs
01.2021 - 05.2021
Bartender and Server
Punto Final
08.2020 - 12.2020
Sale Representative
Bolsos JL Marroquinera
05.2018 - 07.2020
Bachelor of Science - International Business
University of Medellin
Associate of Science - Business Administration
National Learning Service, SENA