Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria José Giraldo Cano

Bradenton,USA

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

7
7
years of professional experience

Work History

Cleaning Crew Manager

Modern Living Group
11.2024 - 02.2025
  • General Cleaning
  • Replenishing Supplies
  • Laundry
  • Cleaning of apartments, houses and offices

Cashier and Server

Juana’s Latin Sport Bar & Restaurant
02.2023 - 11.2023
  • Customer service
  • Inventory
  • Cash control
  • Attending to payments
  • Explained thoroughly all items of the menu
  • Ability to work in a team

Cashier and Server

El Chinito Latin Sport Bar & Restaurant
09.2022 - 02.2023
  • Customer service
  • Inventory
  • Cash control
  • Attending to payments
  • Explained thoroughly all items of the menu
  • Ability to work in a team

Marketing and social networks

My Realty Group
09.2022 - 02.2023
  • Building and Managing the online community
  • Managing brand identity and Image
  • Content creation
  • Building and Monitoring relationships with customers and partners

Cashier

Shell Gas Station
05.2022 - 09.2022
  • Customer Service
  • Inventory
  • Administrative Assistant
  • Cash control
  • Attending to payments

Logistics and Foreign Trade

Cueros & Diseños S.A.S
05.2021 - 05.2022
  • Auxiliary of imports and exports.
  • Follow up and process of imports from ports to headquarters.
  • Quotations with foreign companies
  • Customer service assistant
  • Logistics coordinator
  • Follow up and inventory of products
  • Distribution of final product to customer
  • Personnel in charge, trainings and follow up of auxiliaries

Picking y Packing

Cannaxia Labs
01.2021 - 05.2021
  • Conditioning
  • Automation of processes and control of the warehouse stock
  • Quality record and final product
  • Multitasked in different areas within the company
  • Ability to work in a team

Bartender and Server

Punto Final
08.2020 - 12.2020
  • Preparation and Processing of beverages and Hookah
  • Customer service
  • Explained thoroughly all items of the menu
  • Ability to work in a team

Sale Representative

Bolsos JL Marroquinera
05.2018 - 07.2020
  • Maintained and followed up relationship with clients
  • Organized and managed administrative personnel and managed conflict in the environment
  • Reached sale objectives in a timely manner
  • Customer service experience

Education

Bachelor of Science - International Business

University of Medellin
Medellin, Colombia
11-2021

Associate of Science - Business Administration

National Learning Service, SENA
Medellin, Colombia
11-2016

Skills

  • Analytical and Communicative
  • Fast learner
  • Attention to detail
  • Good judgment and interpersonal skills
  • Active listening
  • Detail oriented
  • Organized, fast and Caring personality

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Cleaning Crew Manager

Modern Living Group
11.2024 - 02.2025

Cashier and Server

Juana’s Latin Sport Bar & Restaurant
02.2023 - 11.2023

Cashier and Server

El Chinito Latin Sport Bar & Restaurant
09.2022 - 02.2023

Marketing and social networks

My Realty Group
09.2022 - 02.2023

Cashier

Shell Gas Station
05.2022 - 09.2022

Logistics and Foreign Trade

Cueros & Diseños S.A.S
05.2021 - 05.2022

Picking y Packing

Cannaxia Labs
01.2021 - 05.2021

Bartender and Server

Punto Final
08.2020 - 12.2020

Sale Representative

Bolsos JL Marroquinera
05.2018 - 07.2020

Bachelor of Science - International Business

University of Medellin

Associate of Science - Business Administration

National Learning Service, SENA

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