Dynamic writer with strong experience in content quality control, cross-functional collaboration, and deadline-driven workflows. Known for meticulous attention to detail, and clear, client-focused communication.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Hampton Gym Corp
Sag Harbor, NY
05.2022 - 04.2025
Acted as the primary client contact, delivering clear and professional communication.
Processed payments and ensured compliance with procedures to uphold financial integrity.
Maintained accurate financial and client records to support informed decision-making.
Routed inquiries and documented communications to enhance operational efficiency.
Audio, Video & Text Trainer
Mercor Intelligence
09.2025 - 01.2025
Collaborated cross-functionally to deliver actionable feedback that supported model improvement and enhanced content performance.
Evaluated and compared large volumes of multimodal AI-generated content to enhance quality, relevance, and coherence.
Applied structured analytical judgment to ensure accuracy and consistency with defined standards, contributing to overall content integrity.
Maintain high attention to detail and throughput in deadline-driven review workflows.
Sales Associate
J.Crew
East Hampton, NY
05.2021 - 01.2024
Tailored communication to clients, enhancing relationship and satisfaction.
Addressed client issues to improve satisfaction, fostering trust and loyalty.
Trained team members on effective communication strategies.
Managed multiple priorities, ensuring timely service in fast-paced environment.
Education
Bachelor of Arts - English, Double Minor: Psychology; Women's, Gender & Sexuality Studies
University at Albany
Albany, NY
05.2024
Skills
Professional Writing & Editing
Content Review & Quality Control
Attention to Detail
Deadline Management
Cross-Functional Collaboration
Client-Focused Communication
Documentation & Record-Keeping
Rapid Subject-Matter Learning
Microsoft Word
Excel
PowerPoint
Outlook
Google Workspace
Languages
Spanish, Native
English, Proficient
Timeline
Audio, Video & Text Trainer
Mercor Intelligence
09.2025 - 01.2025
Front Desk Receptionist
Hampton Gym Corp
05.2022 - 04.2025
Sales Associate
J.Crew
05.2021 - 01.2024
Bachelor of Arts - English, Double Minor: Psychology; Women's, Gender & Sexuality Studies