
Comprehensive expertise in property management and staff development, acquired over several years in diverse roles. Proficient in enhancing team performance through effective coaching and training, while maintaining high standards of customer satisfaction and compliance. Skilled in relationship building, vendor management, driving operational excellence with a focus on fostering professional growth and achieving organizational goals.
Experience with hazard identification, risk assessment and safety compliance. Utilizes through inspections and detailed reporting to maintain high safety standards. Track record of effectively managing safety programs and ensuring regulatory adherence.
• Supervise various locations consisting of storage, residential and retail rentals enforcing high-quality standards of operation.
• Enhanced team performance with regular training, coaching and performance feedback to staff.
• Conducted bi-annual property audits for compliance with company policies and procedures.
• Completed candidate interviews, prepared job offer documentation and processed I-9 onboarding for new hires.
• Enhanced customer satisfaction through prompt resolution of escalated issues.
• Review units in lien status for auction approval ensuring the sale would be valid and legal.
• Responsible for all employee time off, sick days and time card approvals.
Heartsaver
First Aid CPR AED
Pryor Learning Continued Education Courses Certificates
· Transitioning to Supervisor
CEU: 0.6, CPE: 6
· Management & Leadership Skills for New Managers and Supervisors
CEU: 1.2, CPE: 12
· How to Supervise People
CEU: 0.6, CPE: 6, PDC: 6
· How to Supervise Bad Attitudes and Negative Behaviors
CEU: 0.6, CPE: 6, HRCI: 5.5, PDC: 6
· Developing Emotional Intelligence
CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6