Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Maria Gonsalves

Concord,CA

Summary

Comprehensive expertise in property management and staff development, acquired over several years in diverse roles. Proficient in enhancing team performance through effective coaching and training, while maintaining high standards of customer satisfaction and compliance. Skilled in relationship building, vendor management, driving operational excellence with a focus on fostering professional growth and achieving organizational goals.

Experience with hazard identification, risk assessment and safety compliance. Utilizes through inspections and detailed reporting to maintain high safety standards. Track record of effectively managing safety programs and ensuring regulatory adherence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Safety Technician

Mare Island Dry Dock
04.2025 - 12.2025
  • Conducted safety ship, shop and yard inspections to identify hazards and ensure compliance with regulations
  • Assisted in safety training for employee awareness
  • Monitored ship, workers and equipment usage, identifying/reporting hazards/deficiencies to management
  • Conducted safety inspections to identify hazards and ensure compliance with regulations.
  • Collaborated with team members to implement safety protocol
  • Lock Out Tag Out Trainee (Incomplete)

Area Manager

Central Self Storage/Pegasus Group
12.2024 - 12.2025

• Supervise various locations consisting of storage, residential and retail rentals enforcing high-quality standards of operation.

• Enhanced team performance with regular training, coaching and performance feedback to staff.

• Conducted bi-annual property audits for compliance with company policies and procedures.

• Completed candidate interviews, prepared job offer documentation and processed I-9 onboarding for new hires.

• Enhanced customer satisfaction through prompt resolution of escalated issues.

• Review units in lien status for auction approval ensuring the sale would be valid and legal.

• Responsible for all employee time off, sick days and time card approvals.

  • Weekly site visits engaging with and supporting staff to assist them with performing to the best of their capabilities.

Regional Trainer/Property Manager

Central Self Storage/Pegasus Group
03.2020 - 12.2024
  • Facilitated onboarding sessions for new hires, ensuring compliance with company policies and procedures.
  • Facilitated company growth through comprehensive employee training.
  • Perform periodic evaluations throughout training process.
  • Fostered professional relationships with tenants, maintaining positive interactions.
  • Addressed tenant issues swiftly and effectively.
  • Maintained compliance with company standards and policies in vendor management.

Assistant Property Manager

Central Self Storage/Pegasus Group
06.2019 - 03.2020
  • Perform routine property inspections to detect potential concerns.
  • Coordinated property maintenance schedules to ensure timely service and tenant satisfaction.
  • Managed tenant communications, addressing concerns and facilitating resolutions effectively.
  • Oversaw lease administration processes, ensuring compliance with regulations and company policies.
  • Managed delinquent tenant follow-ups.
  • Maintain accurate records of all transactions, ensuring timely property reports.

Warehouse Supervisor

Independent Contractor
01.2015 - 10.2017
  • Monitored warehouse operations to ensure accuracy and efficiency.
  • Implemented safety policies and procedures for the warehouse team.
  • Directed receiving, warehousing, distribution and maintenance services.
  • Supervised loading and unloading of materials from incoming trucks.

Education

GED -

Loma Vista Adult School
Concord, CA
06-2006

Skills

  • Property Management
  • Customer Service
  • Staff Management
  • Relationship Building and Management
  • Recruiting and Hiring
  • Training and Coaching
  • Staff Scheduling
  • Vendor Management
  • Personal protective equipment
  • First aid administration
  • Safety documentation
  • Incident reporting
  • Hazard identification

Certification

Heartsaver

First Aid CPR AED

Pryor Learning Continued Education Courses Certificates

· Transitioning to Supervisor

CEU: 0.6, CPE: 6

· Management & Leadership Skills for New Managers and Supervisors

CEU: 1.2, CPE: 12

· How to Supervise People

CEU: 0.6, CPE: 6, PDC: 6

· How to Supervise Bad Attitudes and Negative Behaviors

CEU: 0.6, CPE: 6, HRCI: 5.5, PDC: 6

· Developing Emotional Intelligence

CEU: 0.6 CPE: 6 HRCI: 5.5 PDC: 6

Timeline

Safety Technician

Mare Island Dry Dock
04.2025 - 12.2025

Area Manager

Central Self Storage/Pegasus Group
12.2024 - 12.2025

Regional Trainer/Property Manager

Central Self Storage/Pegasus Group
03.2020 - 12.2024

Assistant Property Manager

Central Self Storage/Pegasus Group
06.2019 - 03.2020

Warehouse Supervisor

Independent Contractor
01.2015 - 10.2017

GED -

Loma Vista Adult School