Maria Gonzales

Server at a high volume Italian restaurant in the Upper West Side. I worked there full time. Worked with regular service as well as private events every week such as weddings, bridal and baby showers, birthdays among others.

• Guided guests in menu selections while accommodating dietary restrictions to enhance dining experience.
• Processed orders promptly through point-of-sale systems, ensuring accuracy and speed.
• Collaborated with team members to ensure timely service delivery.
• Trained new staff on service procedures and standards, fostering a consistent and high-quality service environment.
• Maintained cleanliness and organization of dining area and kitchen.

• Delivered exceptional customer service, ensuring satisfaction in fast-paced dining environment.
• Delivered exceptional customer service, ensuring satisfaction in fast-paced dining environment.
• Collaborated with kitchen staff to ensure timely food delivery.
• Maintained cleanliness and organization of dining areas, contributing to overall dining experience.
• Served customers in a relaxed Italian dining atmosphere.
• Handled money transactions accurately while following company procedures for handling cash payments.

• Ensured safety and enhanced dining experience for regular patrons at busy French bistro in Upper East Side.
• Oversaw daily restaurant operations, facilitating seamless service flow.
• Trained and supervised team members on customer service standards, promoting consistent quality.
• Monitored inventory levels and placed orders for necessary supplies.
• Implemented health and safety protocols for food handling and sanitation.

• Delivered exceptional customer service, enhancing guest experience in fast-paced traditional Argentinian restaurant.
• Guided guests with menu selections and dietary restrictions, ensuring satisfaction and dietary needs were met.
• Processed orders efficiently using point-of-sale systems.
• Coordinated with team members to ensure timely service delivery, contributing to a seamless dining experience.