Experienced executive with a proven track record in project, event, and grant management, consistently delivering successful outcomes within budget and timelines. Demonstrated leadership in partnership development, optimizing efficiency, and implementing creative solutions. Expertise in knowledge management, program development, and strategic planning. Skilled in executing impactful national media campaigns and developing engaging online educational courses. Committed advocate for diversity, equity, and inclusion, both professionally and in community engagements.
Hi, I’m
Maria Gonzales Jackson
Chief Operating Officer
Laurel,MD
Summary
Overview
30
Years of Professional Experience
1
Certification
Work History
GIA (Grantmakers in Aging)
Director Knowledge Management
01.2019 - 01.2023
Job overview
- Directed and executed comprehensive restructuring of internal operations, streamlining procedures to enhance efficiency, and resulting in improved response time to member inquiries, thereby contributing to overall organizational effectiveness
- Successfully orchestrated the organization's most highly attended annual conference to date, hosting over 250 participants and achieving an outstanding 95% satisfaction rate among attendees
- Spearheaded successful, budget-conscious development of our organization's website within six months, mastering cutting-edge platform to enhance member engagement and elevate overall user experience.
GIA (Grantmakers in Aging)
Director of Membership and Programs
01.2014 - 01.2019
Job overview
- Oversaw and managed two seamless transitions of association management systems, resulting in enhanced member engagement, and improved operational efficiency
- Initiated and directed organization's most substantial surge in membership over past decade, successfully attracting over 30 foundations within last four years
- Pioneered the launch of a new membership category, strategically expanding network and fostering enhanced philanthropic collaborations with national aging organizations, resulting in a remarkable 60% increase in membership revenue.
n4a (National Association of Area Agencies on Aging)
Program Manager
01.2011 - 01.2014
Job overview
- Crafted an online educational course and accompanying materials via novel program sponsored by Consumer Reports
- These resources played a pivotal role in training staff within agencies dedicated to caring for/or supporting
- Older adults
- Devised and executed an online survey within the aging network to evaluate effectiveness and utilization of project materials designed for Consumer Reports Best Buy Drug initiative
- Successfully led a national media campaign aimed at increasing awareness among older adults and caregivers about accessible federal and state-level benefit programs
- Distributed over 2,000 campaign materials and garnered over 3,000 website hits, delivering valuable resources for housing, medical, and food needs
- Orchestrated annual Older Adults Enrich America Awards sponsored by MetLife Foundation, acknowledging substantial contributions of older volunteers across nation
- Accomplished widespread coverage in both national and state media, highlighting achievements and impact of honorees.
Education
Marywood University
Master of Social Work
University Overview
Marywood University
Master of Public Administration
University Overview
Marywood University
Masters in Gerontology
University Overview
Bowling Green State University
Bachelor of Art, Psychology
University Overview
Skills
- Project Coordination
- Stakeholder Engagement
- Problem-Resolution
- Strategic Planning
- Knowledge Management
- Efficiency Optimization
- Financial Management
- Executive Support
- Diversity, Equity, & Inclusion Implementation
- Staff Management
- Operations Management
- Team Management
Certification
- Academy of Certified Social Workers (ACSW), National Association of Social Workers
- Academy of Certified Social Workers in Gerontology (ASW-G), National Association of Social Workers
Personality Tests
Personality Tests
CD (Conscientiousness + Dominance), 4 (Individualist)
Volunteer Experience
Volunteer Experience
- Chair, Laurel Education Advisory Committee
- Vice Chair, Laurel Education Advisory Committee
- Diversity, Equity and Inclusion Advisor, MD Gamma Chapter, Pi Beta Phi Fraternity of Women
- Finance and Accounting Advisor, Ohio Theta Chapter, Pi Beta Phi Fraternity of Women
- Quality Assurance and DEI Associate, Learning Ally
- Grantwriting Board Director, Lunsford-Williams Foundation
- Docent, Laurel Historical Society
- Social Media Communications, Thomas G Pullen, PTSA
- President, Scotchtown Hills Elementary PTO
- Treasurer, Scotchtown Hills Elementary PTO
Affiliations
Affiliations
- Member, Pi Beta Phi Fraternity of Women
- Member, National Association of Social Workers
- Member, American Society of Association Executives
- Member, League of Women Voters
- Member, Greater Federation of Woman's Club of Laurel
- Member, Pythian Sisters, Laurel Temple
Timeline
Director Knowledge Management
GIA (Grantmakers in Aging)
01.2019 - 01.2023
Director of Membership and Programs
GIA (Grantmakers in Aging)
01.2014 - 01.2019
Program Manager
n4a (National Association of Area Agencies on Aging)
01.2011 - 01.2014
Marywood University
Master of Social Work
Marywood University
Master of Public Administration
Marywood University
Masters in Gerontology
Bowling Green State University
Bachelor of Art, Psychology
- Academy of Certified Social Workers (ACSW), National Association of Social Workers
- Academy of Certified Social Workers in Gerontology (ASW-G), National Association of Social Workers
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