Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Hi, I’m

Maria Isabel Gonzalez

ACCESS REPRESENTATIVE
West Sacramento,CA
Maria Isabel Gonzalez

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

6
years of professional experience

Work History

CommuiCare OLE Health Centers

Administrative Assistant
09.2020 - Current

Job overview

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Assisted development and implementation of new administrative procedures.
  • Developed strategies to streamline and improve office procedures.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.

City Of West Sacramento

Recreation Leader
02.2019 - Current

Job overview

  • Developed positive and productive relationships with kids, parents and staff.
  • Supervised groups of up to 21 children under age 14 from arrival through departure at end of day.
  • Researched, planned and organized mentally stimulating activities for individuals between ages 5 and 14.
  • Maintained inventory of supplies and equipment with established sign-out procedures.
  • Planned and evaluated recreation and athletic programs with recreation director to support community.
  • Transitioned participants between activities, rest periods and field trips.
  • Coordinated staff volunteers to supervise events and facilitate scheduled activities.
  • Established team rosters, scheduled leagues and tournaments and enforced rules and regulations of recreation and athletic programs.
  • Provided technical assistance to site leader to help coordinate diverse projects.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Ordered and maintained all recreational equipment.
  • Provided feedback and guidance to program participants regarding progress and development.
  • Liaised with community organizations to promote recreational activities.
  • Transported and escorted program participants to and from activities and on field trips.
  • Engaged participants in recreational activities and team-building exercises.
  • Scheduled events in recreation facilities and monitored facility conditions.

City Of West Sacramento

Recreation Aide
04.2018 - 02.2019

Job overview

  • Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
  • Facilitated interaction in programs by engaging with participants individually to provide encouragement and guidance..
  • Performed light custodial duties to provide clean and inviting facilities.
  • Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
  • Discussed safety and maintenance concerns with supervisor for remediation.
  • Responded to public inquiries to provide information about programs and facilities.
  • Conducted rounds within facility and campus to facilitate safe execution of recreation activities and monitor participation numbers.
  • Maintained order among participants and spectators to enforce conduct rules conformance.
  • Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
  • Provided clear instruction to activity and program participants to deliver fun and maintain safety.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Assisted in preparing recreational materials and supplies for each activity.
  • Collaborated with other recreation staff in developing new recreational activities.
  • Monitored participation in recreational activities to provide assistance to participants.
  • Kept athletic and games equipment and facilities organized and maintained.
  • Factored-in abilities, needs and interests of participants in development of events and programs.
  • Implemented and developed programs to promote physical fitness, teamwork and healthy living.
  • Ordered and maintained all recreational equipment.
  • Provided feedback and guidance to program participants regarding progress and development.

Education

MTI College
Sacramento, CA

Certificate from Medical Assisting + Phlebotomy
09.2024

River City High School
West Sacramento, CA

High School Diploma
05.2019

Skills

  • 10-Key Proficiency
  • Patient Care and Confidentiality
  • Teamwork and Collaboration
  • Reminder Calls
  • Collecting Patient Specimens and Tests
  • Insurance Authorizations
  • File Maintenance
  • Prioritizing Patients
  • Scheduling Tests and Procedures
  • Strong Telephone Etiquette
  • Microsoft Office
  • Spanish Speaking

Accomplishments

  • Earned "Peer Pig Award" in 2022.

Languages

Spanish
Native or Bilingual

References

Carlos Bermúdez ( supervisor Communicare OLE )

+1 (916)403-2970 ext. 2967

Adan Herrera ( Program Site Leader )

+1 (916) 562-7661

Casey Sweezy ( Program Supervisor) caseys@westsacramento.onmicrosoft.com

Timeline

Administrative Assistant

CommuiCare OLE Health Centers
09.2020 - Current

Recreation Leader

City Of West Sacramento
02.2019 - Current

Recreation Aide

City Of West Sacramento
04.2018 - 02.2019

MTI College

Certificate from Medical Assisting + Phlebotomy

River City High School

High School Diploma

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Maria Isabel GonzalezACCESS REPRESENTATIVE