Maria Gonzalez
Senior Social Worker
Ontario,CA
Summary
Invested Social Worker dedicated to forming trusting relationships and advocating for best interest of children and families. Expertise in child abuse investigations and case management. Respectful and compassionate professional offering 15-year background serving community by providing guidance for clients in need.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Senior Social Worker
Children And Family Services
Orange, CA
09.2021 - Current
- Thoroughly investigate child abuse referrals involving all child abuse and neglect allegations including physical abuse, sexual abuse, emotional abuse, neglect, domestic violence, and special medical referrals.
- Evaluate safety and risk and refer families to appropriate interventions. Effectively consult with supervisors, Public Health Nurses, Child Abuse Pediatrician Experts, Law Enforcement, and Family Law Court as needed to ensure proper assessment of children and their safety.
- Write and executed removal orders/warrants, as well as non-custody cases.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Conducted home visits to assess living environment and facilitate access to necessary resources.
- Interviewed families, children, collaterals or groups to assess situations, limitations and issues and implement services to address needs.
- Supported clients and families with empathy and compassion during difficult times.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- De-escalated stressful situations through individual and family crisis interventions.
- Update client documentation for accurate, compliant and current records.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Locate emergency placement options for children.
- Educated clients and families on child abuse, mental health, domestic violence, substance use topics.
- Assist in training new hires in training in the field and office.
- Facilitate parent orientation at Juvenile Court.
Employment Service Specialist
Transitional Assistance Department
Ontario, CA
12.2015 - 09.2021
- Interview, screen, and counsel participants from diverse backgrounds; use motivational skills to encourage training and employment. Evaluate participants' skills, strengths, education, and experience to formulate individualized plans geared toward reaching self sufficiency. Provide timely supportive services such as child care, transportation assistance and clothing vouchers to maximize customers success. Impose financial sanctions when customers are out of compliance.
- Intensive case management for customers and families experiencing additional barriers such as homelessness, mental health, domestic violence, substance abuse. Work with Department of Behavioral Health, Social Workers to leverage available resources to community-based organizations, rapid housing and other county agencies.
- Social security advocate for customers on General Relief pending disability benefits. Monitor and accurately update hearing outcomes to ensure customers are compliant with general relief county loan agreement.
- Case manager for CalWorks Home Visiting Program, update monthly attendance and progress for new parents needing guidance and access to health and social services.
- Interpret and explain program eligiblity requirements and legal rights. Ensure all case management is compliant with county and state regulations and requirements and maintain all confidentiality. Detect possible fraudulent activity and make fraudulent referrals as needed.
- Mentor new trainees, explain Welfare to Work case management, program policy and best practices.
- Provide exceptional case management and ensure customers needs are being met by maintaining mutual
- contact during COVID statewide emergency.
Office Assistant II
Department Of Public Health
Ontario, CA
05.2014 - 12.2015
- Answer telephones and direct calls to appropriate staff.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, use other software applications to
prepare/route medical reports, case histories to nurses for approval. - Lead front office worker, train clerical staff and oversee accurate completion of assignments and duties.
Administrator
Valley Improvement Programs
Upland, CA
07.2006 - 05.2014
- Supervise, manage and train clerical and counseling staff. Ensure office coverage, review employee timecards, recommend new hires.
- Assist in county and state program audits, generate monthly and quarterly reports, including development of corrective action plans and problem resolution.
- Detect when customers may be under the influence of drugs or alcohol and administer breathalyzer or refer to outside drug testing agencies. Execute disciplinary actions: terminations and reinstatements when customers are out of compliance with state and county regulations. Impose participation suspension when customer is delinquent in payments. Monitoring of case files to ensure compliance with program rules and regulations.
- Accurately process enrollment and completion certificates and notify the Department of Motor Vehicles and pertaining courts of customer status. Maintain all records and customer information confidential.
- Daily balancing of accounting ledger, make bank deposits. Provide clerical support as needed.
Education
BA - Criminal Justice
CALIFORNIA STATE UNIVERSITY
SAN BERNARDINO, CA 12.2011 - 06.2013
AA - Social and Behavior Sciences
MOUNT SAN ANTONIO COLLEGE
Walnut, CA 09.2005 - 06.2011
Skills
Microsoft Word, Excel, Outlookundefined
Timeline
Senior Social Worker
Children And Family Services
09.2021 - Current
Employment Service Specialist
Transitional Assistance Department
12.2015 - 09.2021
Office Assistant II
Department Of Public Health
05.2014 - 12.2015
BA - Criminal Justice
CALIFORNIA STATE UNIVERSITY
12.2011 - 06.2013
Administrator
Valley Improvement Programs
07.2006 - 05.2014
AA - Social and Behavior Sciences
MOUNT SAN ANTONIO COLLEGE
09.2005 - 06.2011
2021-Volunteer LA County Probation
Mentor youth on probation placed in foster/group homes.
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