Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Gonzalez

Frisco,TX

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Store Manager

La Argentina
12.2022 - 01.2024
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
  • Developed strategies for attracting new customers by analyzing demographic data and conducting targeted marketing initiatives.
  • Managed inventory control, cash control, and store opening and closing procedures.

Assistant Manager

Pandora Jewelry
09.2021 - 12.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Education

BBA -

Collin College
Frisco, TX
12.2024

Skills

  • Recruiting and Interviewing
  • Operations Management
  • Employee Scheduling
  • Orientation and Training
  • Sales Strategies

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Store Manager

La Argentina
12.2022 - 01.2024

Assistant Manager

Pandora Jewelry
09.2021 - 12.2022

BBA -

Collin College

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Maria Gonzalez