Maria Gonzalez

• Processing sales transactions and taking payments

• Calculating the cost of products or services

• Calculating and returning change for cash transactions

• Maintaining adequate change denominations and requesting additional change

• Answering customer questions about products or services and providing recommendations based on customer needs

• Cross-selling and upselling products

• Reconciling cash drawers and sales receipts

• Reporting issues with equipment

• Working with the team to meet store sales goals

• Responding to and resolving customer complaints and concerns

• Processing layaways, returns and exchanges

• Maintaining clean and tidy checkout and merchandise areas

• Assisting in stocking and rotating merchandise

• Scanning and bagging items accurately and efficiently

• Staying up to date on merchandise promotions, advertisements and product information

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Reconciled cash and credit card transactions to maintain accurate records.