Maria M Goscinski
Westbury,NY
Summary
Diligent Retail Associate skillful in connecting with people and promoting products. Open and positive communicator with calm and level headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.
Overview
14
14
years of professional experience
Work History
Retail Associate/Stockroom Associate
Williston Park, NY
08.2015 - 04.2023
- Welcome customers, offered to help locate items and suggested merchandise without being intrusive or pushy
- Assisted customers by phone regarding store operations, products, promotions and orders
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current
- Recommended merchandise to customers based on needs and preferences
- Escorted customers to products and pointed out complementary items to boost store sales
- Prepared packages from online orders for shipment by generating packing slips and setting up courier pick- ups
- Communicated with vendors to place and receive orders, request services and delivery instructions
Receptionist
Hicksville, NY
05.2009 - 08.2015
- Answered and directed incoming calls using multi-line telephone system
- Scheduled and confirmed appointments
- Sorted incoming mail and directed to correct personnel each day
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules
- Maintained daily calendars, set appointments with clients and planned daily office events
- Oversaw office inventory by restocking supplies and submitting purchase orders
- Pulled and organized requested documentation
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
Education
Nassau Community College
Garden City, NYHigh School Regents Diploma - undefined
Carle Place Senior High School
June 2013
Nassau BOCES Barry Technical Cosmetology Program
WestburySeptember 2011
Skills
- Multitasking
- Time management
- Troubleshooting
- Customer service
- Computer skills
- Microsoft Office
- Active listener
- People skills
- Reliable and trustworthy
Timeline
Retail Associate/Stockroom Associate
08.2015 - 04.2023
Receptionist
05.2009 - 08.2015
Nassau Community College
High School Regents Diploma - undefined
Carle Place Senior High School
Nassau BOCES Barry Technical Cosmetology Program
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