Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Affiliations
Languages
Timeline
Generic

Maria Grasty

Bethpage,NY

Summary

Proactive Manager with extensive knowledge of logistics and training excellent employees. Adept at planning schedules and working on tight budgets without sacrificing quality of work. Successful at meeting long-term goals and daily streamlining.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Cluster Terminal Manager

NewPenn And YRC Freight (Yellow Corp)
2021.05 - Current
  • Team Road to Excellence Award Winner 2021
  • Women in Trucking's Top Women to Watch in Transportation 2021
  • Manage all operations for two End of the Line Service Centers
  • Direct and coordinate activities of 165 employees including nine supervisors and two Operation Managers to provide cost effective, timely, quality service to customer
  • Created a team culture where everyone has shared goals and objectives and collaborate with one another to drive results
  • Implemented an attendance improvement plan which focused on eliminating habitual absenteeism and tardiness at the terminal
  • Effectively improved on labor/management relationships in an effort to adapt to new technology, processes, initiatives and company directives
  • Forged a strong relationship with the Local Union agent in an effort to prevent and resolve workplace disputes effectively and quickly
  • Local Union leadership continuously seeks my collaboration to assist with surrounding terminal issues and directives
  • Lead cross-department initiatives to develop and pursue cost reduction programs
  • Drafted budgets, managed terminal costs and reduced expenses when possible based on business guidelines.
  • Promoted safety programs throughout terminal by conducting meetings and communicating safety program messages.
  • Generated profit and loss statements and financial overviews of store.
  • Directed and initiated investigations to resolve shipper or customer complaints.
  • Maintained composure and order when handling customer and employee injuries, incidents and accidents.

Terminal Operations Manager

YRC Freight (Yellow Corp)
2019.10 - 2021.05
  • Road to Excellence Award Winner 2019
  • Developed and maintained a relationship with outside vendors and in-house Project Managers to perform maintenance repairs and operational work
  • Worked closely with Equipment Managers to ensure fleet was operating and routine maintenance was performed accordingly
  • Overseeing problem resolution for drivers by effectively and proactively communicating special handling requirements, resolving issues with timely pickups, and resolving discrepancies
  • Performed human resource-related tasks by interviewing and hiring employees, performing payroll functions and evaluating drivers.
  • Served as interim Terminal Manager during COVID-19
  • Directed and monitored tracking, routing and dispatching transportation vehicles.
  • Fielded customer complaints and comments and rectified issues.
  • Maintained flexibility to work variety of shifts and days of week consistent with demands of retail environment.
  • Set terminal budgets and set goals to adhere to plans.
  • Facilitated intra-departmental functions and store operations according to corporate business plan.

City Operations Manager

YRC Freight - Distribution Center
2018.07 - 2019.10
  • Managed team of 25 P&D drivers and 4 Supervisors
  • Assisted with management of dock operations in absence of DC Manager
  • Collaborated with Linehaul department to create a team culture between P&D and dock operations
  • Managed the P&D Operations contractual relationship with cartage agents to meet customer service satisfaction
  • Responsible for ensuring all P&D routes were staffed and fleet was in safe operation
  • Worked hand in hand with sales team on lead and review of non-revenue generating routes
  • Created a culture of safety and ensured each driver was up to date on all mandatory OSHA training
  • Responsible for performance management of all drivers and clerical employees.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Analyzed and reported on key performance metrics to senior management.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Shift Operations Manager

YRC Freight - Distribution Center
2017.02 - 2018.07
  • Managed team of 100 dock and clerical personnel including 9 supervisors
  • Monitor, evaluate and provide recommendations to operations personnel to maintain efficient processes to improve dock operation performance
  • Improved DC Productivity by holding individuals accountable through coaching sessions and discipline as needed
  • Improved employee relations and culture through motivation, feedback and coaching
  • Independently manage available manpower and equipment to move freight in the safest and most cost effective manner to meet company goals
  • Resolved customer and labor issues as they arise without direction of management.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Consistently exhibited calm demeanor during periods of high volume or unusual events to keep the dock operating smoothly and set positive example for shift team.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.

Operations Supervisor

YRC Freight - Distribution Center
2012.06 - 2017.02
  • Featured in Company Newsletter as A01 Employee of the Month 2017
  • Lead the effort of successfully moving over 1000 Walmart.com shipments through the Terminal
  • YRC was named LTL carrier of the year by Walmart that same year 2017
  • Supervise all activities for dockworkers responsible for efficient loading and unloading of trailers
  • Responsible for load average goals and adherence to YRC Freight service cycle commitments
  • Ensure load quality, timelines, and work efficiency goals were met
  • Responsible for training and the motivation of qualified employees to ensure effective operations in support of company’s mission and goals
  • Responsible for communicating company safety programs and enforcing safety rules and compliance with all government regulations
  • Encouraged and promoted ideas aligned to business needs and benefits.
  • Tracked company equipment, tools and technology to manage inventory.
  • Conducted root cause analysis in deficient areas to identify and resolve issues.
  • Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.

Linehaul Supervisor

UPS Freight
2011.01 - 2012.01
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Maintained compliance with company policies, objectives, and communication goals.

Executive Asst to Sr. Vice President and CFO

St. Luke’s Cornwall Hospital
2006.01 - 2010.01
  • Handled confidential and sensitive information with discretion and tact.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Transcribed meeting minutes to support sales, business development and senior management teams.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.

Operations Supervisor

UPS
2004.01 - 2006.01
  • Motivated and trained employees to maximize team productivity.
  • Managed internal operational standards and productivity targets.
  • Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
  • Kept high average of performance evaluations.

Development Assistant

Stamford Hospital
2004.01 - 2006.01
  • Obtained, organized and developed training procedure manuals, guides and course materials.
  • Provided assistance to leaders and staff to reach objectives in corporate policies, procedures and regulations.
  • Built and maintained productive relationships with all levels of team members to facilitate timely and accurate reporting functions.
  • Administered government-supported community development programs and promoted department programs and services.

Comptroller

WynCo Realty Partners
2003.01 - 2004.01
  • Attended meetings regarding company portfolio and other financial examination and supervisory matters to offer insight into state of finances of organization.
  • Carried company charge card, exercising discretion in spending on business-related expenses such as travel and meals.
  • Monitored financial institution performance and apprised relevant parties on banking matters.
  • Developed strategic plans for day-to-day financial operations.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.

Operations Assistant

NFA, U.S. Army
2001.01 - 2002.01
  • Managed day-to-day department operations with effective workflow coordination.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Assisted operations manager with planning of routine operations and special projects.
  • Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.

Station Manager

Sixt Rent a Car
1998.01 - 2001.01
  • Managed, monitored, and maintained fleet of 75+ rental units
  • Collaborated with leadership staff to determine appropriate budgets.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.


Education

BA - BUSINESS MANAGEMENT

AMERICAN MILITARY UNIVERSITY
CHARLES TOWN, WV
06.2024

Associate of Arts - Personnel Administration

American Military University
Charles Town, WV
05.2010

Skills

  • Client Needs Assessment
  • Team Supervision
  • Company Inventory Oversight
  • Client Base Retention
  • MS Office Suite
  • Continuous Improvement Projects
  • Improvement Recommendations
  • Staff Development
  • Performance Maximization
  • Traffic Management
  • Dispatching Workers
  • Calendar and Scheduling Software
  • Manage Storage Operations
  • Policy Enforcement
  • Safety Regulations Implementation
  • DOT Regulations and Requirements
  • Hazardous Material Tracking and training
  • Forklift Certification
  • Freight Handling
  • Fleet Dispatching
  • Profit and Loss Management
  • Internal Loss Prevention
  • FMCSA, EPA and OSHA Regulations Compliance

Accomplishments

  • Supervised team and managed payroll of 185 staff members.

Certification

ASSOCIATE OF PERSONNEL ADMINISTRATION RELEVANT COURSEWORK INTRO TO LAW FOR PARALEGALS PARALEGAL ETHICS LEGAL RESEARCH AND WRITING EMPLOYEE TRAINING AND DEVELOPMENT HUMAN RELATIONSHIPS LAW AND ETHICS IN THE BUSINESS ENVIRONMENT MANAGEMENT ETHICS STRATEGIC MANAGEMENT SKILLS CITRIX KRONOS ORACLE PEOPLESOFT VERIZON CONNECT – FLEET MANAGEMENT MOBI-CONTROL ZELLO ELD/HOS MICROSOFT OFFICE MICROSOFT TEAMS EXCEL WORD POWERPOINT OUTLOOK LYTX WAVE (SECURITY) ONEDRIVE DATABASE MANAGEMENT FORKLIFT CERTIFICATION TRACKER I9

Affiliations

Council Member for Yellow Diversity, Equity, Inclusion, & Belonging Advisory Council Manager of Yellow Inclusion Network ERGs Member of Yellow Women’s Inclusion Network ERG Council Member for Yellow A02 Safety Council Committee Member and Advocate of Yellow Guiding Pathways to Success Mentoring Program Featured Thought Leader on “A view from the field” Safety video for YRC Freight

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cluster Terminal Manager

NewPenn And YRC Freight (Yellow Corp)
2021.05 - Current

Terminal Operations Manager

YRC Freight (Yellow Corp)
2019.10 - 2021.05

City Operations Manager

YRC Freight - Distribution Center
2018.07 - 2019.10

Shift Operations Manager

YRC Freight - Distribution Center
2017.02 - 2018.07

Operations Supervisor

YRC Freight - Distribution Center
2012.06 - 2017.02

Linehaul Supervisor

UPS Freight
2011.01 - 2012.01

Executive Asst to Sr. Vice President and CFO

St. Luke’s Cornwall Hospital
2006.01 - 2010.01

Operations Supervisor

UPS
2004.01 - 2006.01

Development Assistant

Stamford Hospital
2004.01 - 2006.01

Comptroller

WynCo Realty Partners
2003.01 - 2004.01

Operations Assistant

NFA, U.S. Army
2001.01 - 2002.01

Station Manager

Sixt Rent a Car
1998.01 - 2001.01

BA - BUSINESS MANAGEMENT

AMERICAN MILITARY UNIVERSITY

Associate of Arts - Personnel Administration

American Military University
ASSOCIATE OF PERSONNEL ADMINISTRATION RELEVANT COURSEWORK INTRO TO LAW FOR PARALEGALS PARALEGAL ETHICS LEGAL RESEARCH AND WRITING EMPLOYEE TRAINING AND DEVELOPMENT HUMAN RELATIONSHIPS LAW AND ETHICS IN THE BUSINESS ENVIRONMENT MANAGEMENT ETHICS STRATEGIC MANAGEMENT SKILLS CITRIX KRONOS ORACLE PEOPLESOFT VERIZON CONNECT – FLEET MANAGEMENT MOBI-CONTROL ZELLO ELD/HOS MICROSOFT OFFICE MICROSOFT TEAMS EXCEL WORD POWERPOINT OUTLOOK LYTX WAVE (SECURITY) ONEDRIVE DATABASE MANAGEMENT FORKLIFT CERTIFICATION TRACKER I9

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Maria Grasty