Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Maria Gribkoff

West Palm Beach,FL

Summary

At Big Bach Inc, leveraged advanced multitasking and proactive problem-solving skills to enhance cross-departmental processes and financial reporting efficiency. My bilingual fluency and strong decision-making ability led to improved dispute resolution and customer loyalty, streamlining administrative and financial operations while maintaining strict confidentiality. Dedicated Executive assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

16
16
years of professional experience

Work History

Executive Assistant to the Director of Finance

Big Bach Inc
01.2009 - Current
  • Collaborated with other Managers in organization to share best practices and streamline processes across departments.
  • Managed array of administrative tasks to enable director to focus on higher-level responsibilities.
  • Coordinated travel arrangements to ensure timely arrivals and seamless experiences for the director during business trips.
  • Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Responded to inquiries by answering telephone calls, in-person questions and emails.
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.

Education

Associate of Science -

Palm Beach State College
Boca Raton, FL
01.2015

Skills

  • Strong decision-making
  • Advanced multitasking
  • Proactive Problem Solving
  • Time management expertise
  • Fluent Bilingualism
  • Customer Support
  • Payroll Processing
  • Bank Reconciliation
  • Business operations management
  • Employee Onboarding
  • Office Management
  • Human Resources

Accomplishments

  • Prepared and distributed payroll for staff of 100 direct reports.
  • Awarded a bonus in recognition of managing the addition of more than 60+ staff members from another company office location.
  • Achieved opening 3 new locations through effectively helping with Office project Management.
  • Resolved product issue through consumer testing.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Languages

Spanish
Native or Bilingual

Timeline

Executive Assistant to the Director of Finance

Big Bach Inc
01.2009 - Current

Associate of Science -

Palm Beach State College
Maria Gribkoff