Maria Grigorova
Kapaa,HI
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Reliable employee skilled in processing POS system transactions and providing superior customer service. Ready to fulfill opportunity within team by leveraging operations and equipment knowledge.
Reliable and upbeat successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
Tropical Tantrum
Kauai Hawaii Hanalei
05.2022 - Current
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained clean sales floor and straightened and faced merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Cashier Specialist
Papaya’s Natural Foods
Kauai Hawaii Kapaa
10.2021 - 05.2022
- Helped customers complete purchases, locate items and join reward programs.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and addressed customer concerns.
- Increased sales by offering advice on purchases and promoting additional products.
- Assisted cashier team with resolving problems and maintaining efficiency.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Island School
Lihue, HI05.2019
Skills
- Retail Metrics and Goals
- Customer Needs Assessment
- Merchandise Receiving and Handling
- POS System Operations
- Customer Service
- Building Customer Relationships and Loyalty
Timeline
Retail Sales Associate
Tropical Tantrum
05.2022 - Current
Cashier Specialist
Papaya’s Natural Foods
10.2021 - 05.2022
High School Diploma -
Island School
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