Maria Grosskopf
Frederick,MD
Summary
Dependable, ethical caregiver with experience supporting seniors, children, and clients in sensitive situations. Strong in active listening, conflict resolution, and emotional support. Committed to safe care, dignity, and creating activities and opportunities that add to a person's quality of life
Overview
38
38
years of professional experience
Work History
Caregiver
Shepherd's Staff In-home Care, LLC
Frederick, MD
05.2023 - Current
- Provided personal care for clients in private homes through Shepherd's Staff In-home Care services.
- Assisted with bathing, dressing, grooming, and daily hygiene routines.
- Assisted clients with mobility by providing physical support during movements., transfers, and safe walking support.
- Encouraged residents to participate in activities of daily living to enhance personal dignity.
- Improved patient outlook and daily living through compassionate care.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Offered companionship, conversation, and respectful emotional support.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Monitored client comfort and reported changes to family and care staff.
- Supported medication reminders and tracked routine household schedules.
- Prepared meals and followed diet instructions from care plans.
- Performed light housekeeping, laundry, and room tidying in client homes.
- Maintained clean and well-organized environment for client happiness and safety.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Transported clients to appointments and errands, ensuring timely arrivals. to shop for groceries, attend doctor appointments and run errands.
- Built strong and trusting rapport with clients and loved ones.
- Built strong and trusting rapport with clients and loved ones.
Crisis Counselor Volunteer
Birthright of Frederick
Frederick, Maryland
06.2022 - Current
- Provided crisis counseling to clients at Birthright of Frederick.
- Assessed immediate needs and safety concerns during confidential calls.
- Listened actively to support clients facing pregnancy-related stress.
- Exhibited calm demeanor to effectively support clients during emotionally charged conversations. during emotional and high-pressure conversations.
- Applied empathy and discretion across sensitive client interactions.
- Maintained strict confidentiality protocols to ensure a safe and trusting environment for clients.
- Explained Birthright of Frederick services, referrals, and community resources.
- Documented counseling notes and client contact information to maintain accurate records for client follow-up.
- Updated accurate and timely log sheets of daily callers to show per-call and overall shift activities.
Childcare Provider
Self Employed - Owner
Frederick, Maryland
08.2006 - 08.2022
- Managed a self-employed childcare home with daily routines, meals, naps, and play activities.
- Monitored children's safety during indoor and outdoor play and during transportation transitions.
- Prepared nutritious meals and snacks following parent preferences and dietary needs.
- Planned age-appropriate learning activities, arts, crafts, and developmental play.
- Delivered daily updates to parents regarding children's behavior, schedules, and care needs to foster open communication.
- Created a safe, nurturing, and stimulating environment that promoted children's learning and growth.
- Encouraged positive interactions between children by providing supervision at all times.
- Assisted children in developing social, communication and problem-solving skills.
- Taught basic skills such as personal hygiene, social manners and appropriate behavior.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Planned field trips to local parks, libraries and other educational places.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Updated detailed records for each child with information such as daily observations, meals served and medications administered.
- Followed emergency procedures, medication instructions, and first-aid protocols.
Administrative Assistant
National Institute of Standards and Technology, NIST
Gaithersburg, Maryland
03.1989 - 08.2005
- Scheduled conference rooms and supported NIST meeting logistics and materials.
- Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
- Processed purchase requests, supply orders, and administrative forms.
- Maintained records, files, and confidential documents under NIST procedures.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Managed database systems containing customer contact information.
- Managed customer inquiries by routing them to the appropriate department for resolution. to appropriate department personnel.
- Organized and executed mailings, including preparing packages and sorting mail for delivery. including sorting mail, preparing packages for shipping via courier service or postal service.
Education
Associate of Arts - Early Childhood Education
Frederick Community College
Frederick, MD05-1987
Skills
- Personal care
- Mobility assistance
- Alzheimer's care
- Disability support
- Client monitoring
- Client documentation
- Client engagement
- Recreational activity planning
- Activity planning
- Senior living experience
- Senior activities experience
- First aid certification
- Safety awareness
- Time management
- Flexibility
- Active listening
- Conflict resolution
- Dependable and responsible
- Strong ethics
- Team collaboration
- Community activities
- Creative planning
Accomplishments
- September 2023
Affiliations
- Children's liturgical teacher at St. Peter's Catholic Church
- Enjoy embroidery, painting, calligraphy, and music in my free time
- Participates in community service opportunities
Timeline
Caregiver
Shepherd's Staff In-home Care, LLC
05.2023 - Current
Crisis Counselor Volunteer
Birthright of Frederick
06.2022 - Current
Childcare Provider
Self Employed - Owner
08.2006 - 08.2022
Administrative Assistant
National Institute of Standards and Technology, NIST
03.1989 - 08.2005
Associate of Arts - Early Childhood Education
Frederick Community College