Summary
Overview
Work History
Education
Skills
Timeline
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Maria Gusman

Maria Gusman

Tacoma,US

Summary

Goal-oriented recruiting professional motivated to achieve demanding targets under tight deadlines. Proficient in developing and overseeing diverse candidate pipelines.

Overview

7
7
years of professional experience

Work History

Front Desk Coordinator

Third Dimension Salon
04.2018 - Current
  • Attended meetings with management team regularly to discuss progress on projects or initiatives related to front desk operations
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
  • Greeted and directed customers kindly and accurately
  • Managed customer complaints and rectified issues to complete satisfaction
  • Built relationships with long-term clients through individualized and outstanding customer service
  • Wrote and maintained incident reports, daily activity logs and other documents as requested by management.

Sr. Recruiter

SURGE Staffing
04.2021 - 10.2023
  • Enhanced candidate pipeline by utilizing various sourcing strategies, including social media, networking events, and job postings.
  • Streamlined recruitment processes for increased efficiency and improved candidate experience.
  • Developed strong relationships with hiring managers to better understand their needs and successfully fill vacancies in a timely manner.
  • Implemented innovative recruiting techniques to attract top talent in a competitive market.
  • Provided exceptional support to candidates throughout the interview process, leading to positive feedback and increased offer acceptance rates.
  • Collaborated with HR team to develop consistent onboarding processes for new hires, improving retention rates within the first year of employment.
  • Actively participated in local job fairs to promote company brand among prospective employees while identifying potential talent matches for current vacancies.

Operations Manager

Waste Connections Inc.
08.2019 - 09.2021
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Identified opportunities for process improvements, implementing changes when required
  • Collaborated with other departments to develop effective solutions that meet customer needs
  • Reviewed existing systems and procedures regularly, suggesting ways they could be improved or optimized
  • Delegated daily tasks to team members to optimize group productivity
  • Improved operational efficiency by streamlining processes and implementing cost-saving measures.

Shipping And Marketing Manager

Old Navy
01.2017 - 09.2018
  • Developed and implemented marketing plans for new products
  • Analyzed market trends to identify potential opportunities for growth
  • Conducted customer research to gain insights into consumer behavior
  • Monitored competitors' activities to keep up with industry trends
  • Assisted in developing pricing strategies that maximize profits while maintaining customer loyalty
  • Supervised a team of junior marketers in executing various projects
  • Tracked, analyzed and reported on marketing program results
  • Formulated and launched marketing and promotional campaigns to maximize profits.

Education

High School Diploma -

Auburn Riverside High School
Auburn, WA
06.2016

Skills

  • Staff Oversight
  • Database Management
  • Training and Development
  • Audit Support
  • Knowledge of Financial Statements
  • Budget Administration
  • Recordkeeping
  • Payroll Oversight
  • Staff Management
  • Data Entry

Timeline

Sr. Recruiter

SURGE Staffing
04.2021 - 10.2023

Operations Manager

Waste Connections Inc.
08.2019 - 09.2021

Front Desk Coordinator

Third Dimension Salon
04.2018 - Current

Shipping And Marketing Manager

Old Navy
01.2017 - 09.2018

High School Diploma -

Auburn Riverside High School

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Maria Gusman