Summary
Overview
Work History
Education
Skills
Timeline
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MARIA GUTIERREZ

Coachella,CA

Summary

18 years in Dispatch, Public Safety and customer service, fast learner and always willing to learn more, bilingual English and Spanish, CPR & First Aid Certified, medical Front Office Certificate. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.

Overview

21
21
years of professional experience

Work History

Dispatch/Public Safety Officer

FANTASY SPRINGS RESORT CASINO
10.2006 - Current
  • Lead for drop arranging drop paperwork and making sure money is collected and put in secure cage
  • Dispatches calls to the appropriate department
  • Inputs data, files, makes reports
  • Provides general public safety services for the protection of tribal members, tribal property, guests, and employees
  • Safeguards money, chips, and assets transported to and from the gaming facility, video facsimile, and cashier/cage departments
  • Informs emergency first responders in case of fire, presence of unauthorized persons or other foreseen emergencies
  • Investigates and records all unusual occurrences and incidents within the gaming facility
  • Receives and records incoming and outgoing calls on telephone and radio
  • Dispatches appropriate staff and equipment during routine and emergency calls
  • Issues and receives public safety passes and maintains visitor log.

Front Office Medical Assistant

DESERT HEMATOLOGY ONCOLOGY, MIRAGE
01.2008 - 06.2008
  • In charge of making appointments, making new charts, answering phones, filing, inputting data into computer and customer service.

Security Guard

SECURITAS USA
04.2004 - 10.2006
  • In charge of guarding various post such as Security gates at country clubs, greeting home owners and patrolling, answering phone calls on numerous lines, data entry, making passes and dispatching.

Education

Medical Front Office Certificate -

Riverside County office of Education
Indio, CA
06.2008

Diploma -

Amistad High School
Indio, CA
06.2001

Skills

  • Microsoft Excel
  • Microsoft Word
  • Computer-based dispatch systems
  • Microsoft Office
  • First Aid/CPR
  • Data Entry
  • Multi-Line Telephone Systems
  • Strong Organizational Skills
  • Filing Experience
  • Administrative Procedures
  • Highly Efficient and Productive
  • Bilingual in Spanish and English

Timeline

Front Office Medical Assistant

DESERT HEMATOLOGY ONCOLOGY, MIRAGE
01.2008 - 06.2008

Dispatch/Public Safety Officer

FANTASY SPRINGS RESORT CASINO
10.2006 - Current

Security Guard

SECURITAS USA
04.2004 - 10.2006

Medical Front Office Certificate -

Riverside County office of Education

Diploma -

Amistad High School

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MARIA GUTIERREZ