Maria Gutierrez
Ocala
Summary
Dynamic and results-oriented professional with a proven track record at Everde Growers and Walmart, specializing in inventory management and customer satisfaction. Excelled in stock replenishment and maintaining optimal product displays, enhancing store performance. Known for outstanding reliability and a friendly demeanor, adept at improving sales and streamlining processes for efficiency. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Also fun fact I love pursing art and designs aswell as being in the car scene and work on cars. Love working with my hands and to learning new skills and bring my dedication and hardworking skills and spirit to the team.
Adept at remaining focused on projects from beginning to completion, while paying close attention to detail. Committed to staying current on market trends and consumer interests. Collaborates with manufacturers to create best product plans and boost sales revenue.
Overview
5
5
years of professional experience
Work History
ET Merchandiser Vendor
Everde Growers
Pahokee
07.2024 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Perform with pallet jacks for inventory days and packing out.
- Do maintenance and trim on palm trees.
Digital Online Shopper
Walmart
Summerfield
09.2021 - 07.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Assisted customers in selecting appropriate products based on their needs, leading to increased satisfaction and repeat business.
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and issues.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient routes.
- Collaborated with team members to achieve daily sales goals and optimize store performance.
- Managed returns and exchanges efficiently, maintaining customer loyalty while adhering to company policies.
- Tracked order progress from initial purchase through delivery, ensuring timely updates were provided to customers throughout the process.
Food Consumable Associate
Walmart
Summerfield
09.2021 - 07.2024
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Performed with pallet jacks to pull truck shipments into the coolers and in the warehouse.
- Fully stock and maintain the floor at all times.
- Clean any mess that happens when maintaining the floor.
Customer Service Server
McDonald's
The Villages
08.2020 - 09.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Belleview High School
Belleview, FL05.2023
Skills
- Reliable and punctual
- Stock rotation
- Stock replenishment
- Pricing and signage updates
- Friendly and outgoing
- Pricing and shelf labeling
- Store maintenance
- Inventory management
- Customer service
- Team collaboration
- Problem solving
- Attention to detail
Languages
- English, Native
- Spanish, Native
Timeline
ET Merchandiser Vendor
Everde Growers
07.2024 - Current
Food Consumable Associate
Walmart
09.2021 - 07.2024
Digital Online Shopper
Walmart
09.2021 - 07.2024
Customer Service Server
McDonald's
08.2020 - 09.2021
High School Diploma -
Belleview High School