Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Guzman

Sacramento,CA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

13
13
years of professional experience

Work History

Office Assistant

Guacamaya Painting
02.2024 - Current
  • Create estimates for new service requests and follow up on the approvals. Once they are approved schedule projects.
  • Submit invoices and reports weekly and monthly basis.
  • Manage incoming and outgoing correspondence, ensuring prompt and accurate delivery of information.
  • Facilitate smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
  • Input new data into spreadsheets and databases.
  • Inform and support business leaders through consistent communication and administrative support duties.
  • Assist with onboarding process for new employees.
  • Supervisor: Ruth Gonzalez

Property Manager

Charities Housing
12.2014 - 01.2024
  • Monitored mailbox, rent drop box, emails and phone messages daily.
  • Entered new applicants in waiting list, and maintained data updated using Yardi software.
  • Ensured that tenant recertification, work orders and all annual inspection were completed in a timely manner.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Managed budget effectively, ensuring all property expenses were kept within allocated funds.
  • Collected and maintained careful records of rental payments and maintenance charges.
  • Called applicants to let them know their lottery number, conducted new intakes for vacancies, and ran credit, criminal and eviction reports.
  • Verified income, assets, and completed file tracking sheet for each file.
  • Prepared and executed leases when files had been approved, and conducted move in process.
  • Assisted Regional Manager, Residents, and Vendors as needed.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with Regional Manager and legal department to handle eviction processes smoothly and professionally.
  • Supervised 4 employees and approved their timecards.
  • Supervisor: Antoinette Rosas

Property Manager

WSH Management
09.2021 - 04.2022
  • Monitored mailbox, rent drop box, emails and phone messages daily.
  • Ensured that tenant recertification, work orders and all annual inspection were completed in a timely manner.
  • Collected and maintained careful records of rental payments and maintenance charges.
  • Conducted new intakes for vacancies, and ran credit, criminal and eviction reports.
  • Verified income, assets, prepared and executed leases when files were approved and conducted move in process.
  • Conduct Annual Recertification process
  • Assisted my Supervisor, Residents, and Vendors as needed.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports on a monthly basis.
  • Supervised three employees and approved their timecards.
  • Supervisor: Marisela Baca

Community Manager

EAH Housing
03.2012 - 07.2013
  • Collected and batched rents monthly, issued 3-day notices as needed.
  • Maintained Recertification process in compliance with the Tax Credit program standards.
  • Verified income and assets, and process credit, criminal and eviction reports.
  • Maintained and updated the waiting list on a regular basis.
  • Conducted Annual Inspection, and move in process.
  • Supervised one employee and approved his timecard.
  • Supervisor: Alexandra Mendez

Education

Early Child Development

San Jose State University
12.1998

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Andrew P Hill High School
06.1997

Skills

  • TCS Certified – NCHM (March 2009)
  • COS Certified – NCHM (March 2012)
  • CCRM Certified – CAA (October 2011)
  • Virtual Basic Compliance Workshop Series #6 – CTCAC (June 2023)
  • Leased up (70 units) TC, TIP and HOME units - 2016
  • Leased up (30 units) TC, PBV and TIP units - 2018
  • Re-Syndication (37 units) TC and HOME units - 2022

Languages

Spanish
Native or Bilingual

Timeline

Office Assistant

Guacamaya Painting
02.2024 - Current

Property Manager

WSH Management
09.2021 - 04.2022

Property Manager

Charities Housing
12.2014 - 01.2024

Community Manager

EAH Housing
03.2012 - 07.2013

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Andrew P Hill High School

Early Child Development

San Jose State University

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Maria Guzman