MARIA GUZMAN
Denton
Summary
Dynamic professional with extensive experience in food service and team supervision. Accomplished in resolving customer conflicts and enhancing satisfaction levels, while effectively managing schedules and ensuring the smooth operation of daily activities.
Overview
33
33
years of professional experience
Work History
Food Service Supervisor "JAMBA JUICE"
University of North Texas
03.2017 - Current
- Provided exceptional customer satisfaction
- Supervised part-time students
- Resolved customer conflicts accordingly
- Provided cashier services
- Scheduling hour's part timers
- All about manager's duties
Receptionists/Caregiver
North Star Academy
08.2015 - 02.2017
- Perform receptionist duties
- Received incoming calls and route them to the corresponding staff member
- Inform parents of their children's progress and any future events
- Care for the students from their infancy to the first grade
Receptionists
Woodrow Wilson Elementary
07.2012 - 05.2015
- Distributed and sorted mail accordingly
- Received incoming calls and route them to the corresponding staff member
- Gather Absent Duty Forms, substitute requests, doctor excuses, student absences, and early dismissal forms
- Maintained files and payroll reports
- Prepare paraprofessional timekeeping
Shift Manager
Taco Bell
04.1992 - 03.2008
- Provided exceptional customer satisfaction
- Supervised employees during shift
- Resolved customer conflicts accordingly
- Provided cashier services
- Handled daily bank deposits
- Managed daily, weekly, and monthly reports
- Scheduling hours for employees
Education
GED certificate - High School Equivalency
Texas Education Agency
Denton, TX07.2005
Skills
- Problem solving
- Organization
- CPR Certified
- Microsoft Office
- Bilingual
Timeline
Food Service Supervisor "JAMBA JUICE"
University of North Texas
03.2017 - Current
Receptionists/Caregiver
North Star Academy
08.2015 - 02.2017
Receptionists
Woodrow Wilson Elementary
07.2012 - 05.2015
Shift Manager
Taco Bell
04.1992 - 03.2008
GED certificate - High School Equivalency
Texas Education Agency
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