Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
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Maria Guzman Martinez

East Palo Alto,CA

Summary

I am reliable, hardworking and a highly motivated individual that thrives in providing excellence. My flexibility, patience and quick thinking allow me to solve conflicts in a professional manner. Eager to join a new team of professionals and assist them in thriving with many characteristic passion and commitment to excellence.

Overview

11
11
years of professional experience

Work History

Senior Receptionist & Switchboard, MS

Ricoh
Menlo Park, Ca
08.2021 - Current
  • Company Overview: Employed by Ricoh working at a client site: Exponent-Current
  • Providing integral office support in a high volume client Location
  • Proficient and effecting in making appointments, scheduling conference rooms
  • Providing clients with optimal customer service
  • Consistently commended for managing front desk settings with poise and grace-sometimes under pressure-in addition to managing a variety of administrative duties
  • Employed by Ricoh working at a client site: Exponent-Current

Lead Consultant

FedEx Office Print& Ship Center
Stanford, Ca
05.2016 - 08.2021
  • Company Overview: FedEx located in Stanford University
  • Greeted customers and assisted them with their needs shipping, printing, faxing
  • Handled calls
  • Money management such as store deposits
  • Managed student parcel
  • Crossed trained in all positions
  • FedEx located in Stanford University

Cashier

Safeway
Redwood City, CA
03.2017 - 12.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Performed other duties as assigned by management.
  • Maintained work area and kept cash drawer organized.

Cashier

Yumi Yogurt
San Mateo, Ca
06.2013 - 10.2014
  • Opened and closed location
  • Answering phone calls
  • Cashier management, along with good customer service
  • Managed employee rotation and location cleanliness

Education

High School Diploma -

Redwood High School
Redwood City, Ca
01.2015

Skills

  • Fast Learner
  • Microsoft Excel
  • Computer Skills
  • Microsoft Office
  • Teamwork
  • Adaptability
  • Excellent Customer Service
  • Excellent Communication Skills
  • Helpful, Friendly and Accommodating demeanor
  • Multitasking Skills
  • Office Technology Skills
  • Payment, Billing and Scheduling Software
  • Resourceful
  • Problem-Solving Skills

Languages

  • Spanish
  • English

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Senior Receptionist & Switchboard, MS

Ricoh
08.2021 - Current

Cashier

Safeway
03.2017 - 12.2018

Lead Consultant

FedEx Office Print& Ship Center
05.2016 - 08.2021

Cashier

Yumi Yogurt
06.2013 - 10.2014

High School Diploma -

Redwood High School

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Maria Guzman Martinez