Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Halverson

Yuma,AZ

Summary

Personable and dedicated to providing the highest level of customer service. Outgoing and efficient with the capacity to multitask. Reliable and friendly. Quickly learns and masters new concepts and skills and is passionate about helping customers and creating a great experience. A hard working individual willing to learn new things and bring a bright and friendly environment to the workplace. Handles work independently and solves routine problems without oversight. Strong ability to quickly learn new concepts. Reliable team member accustomed to taking on challenging tasks.

Overview

8
8
years of professional experience

Work History

Barista

Starbucks
10.2022 - Current
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Merchandise Execution Team Member

The Home Depot
08.2020 - 11.2020
  • Stocked cases, bins, and shelves with new or transferred merchandise
  • Examined stock items for wear or defects to report damage to supervisors
  • Upheld general housekeeping rules by picking up empty pallet boards, sweeping floors, and moving stock to appropriate storage areas
  • Stamped and attached proper price tags on merchandise by referring to price list
  • Operated motorized and non-motorized equipment to safely move merchandise
  • Verified inventory computations by comparing documents to physical counts of stock, investigating discrepancies and adjusting errors
  • Tagged merchandise for sale and retagged sales items with new pricing to increase the sales chance
  • Kept inventory records accurate by conducting routine counts and complete audits of the available products
  • Promoted item sales by updating signs and directing customers to target products
  • Required minimal oversight to complete job tasks, meeting all deadlines and goals
  • Created appealing, eye-catching visual displays to lead customers through entire store
  • Consulted with store managers, associates and other staff to determine the optimal placement of products and displays.

Food Service Worker

Give LLC, Downtown Disney District
06.2019 - 01.2020
  • Broke down, cleaned, and sanitized work stations before meal service.
  • Served food to customers, maintained guest satisfaction, and addressed customers' needs.
  • Strived to provide the very best customer service possible
  • Stored food in full compliance with food safety policies and procedures
  • Assisted with opening procedures by setting up kitchen workstations and equipment.
  • Inspected premises regularly to maintain compliance with food safety and sanitation regulations
  • Completed daily opening, closing and shift change tasks to keep the kitchen clean and efficient.
  • Maintained highest quality shopping experience by answering questions and recommending products.
  • Managed interruptions while attending to details and servicing customers.
  • Unloaded and broke down deliveries, stocked cases, and rotated cooler products

Ride Operator

Knotts Berry Farm
10.2017 - 02.2018
  • Testing equipment daily before opening the ride to guests
  • Enforced park policies, ride restrictions and ride recommendations
  • Ensured safe operation of the ride makes certain that queue lines are safe and orderly
  • Assisted with the loading and unloading of the ride to include small children and guest with disabilities
  • Took appropriate action to answer or resolve guest questions and complaints
  • Recorded hourly ride capacity and cycles
  • Gave directions and delivers ride spiels using a microphone
  • Conducted safety inspections by observing operation and riding equipment to check for repair or maintenance needs
  • Provided guest service according to park standard when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions
  • Maintained cleanliness and safety in assigned work area and performed all duties in a compliance with Cedar-Fair safety guidelines and requirements and reports all unsafe or unusual conditions to supervision
  • Met all scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.

Respite Worker

Premier Healthcare Services
10.2017 - 07.2019
  • Served food to customers, maintained guest satisfaction, and addressed customers' needs
  • Strived to provide the very best customer service possible -Stored food in full compliance with food safety policies and procedures -Assisted with opening procedures by setting up kitchen workstations and equipment
  • Inspected premises regularly to maintain compliance with food safety and sanitation regulations
  • Completed daily opening, closing and shift change tasks to keep the kitchen clean and efficient
  • Maintained highest quality shopping experience by answering questions and recommending products
  • Managed interruptions while attending to details and servicing customers
  • Unloaded and broke down deliveries, stocked cases, and rotated cooler products
  • Provided companionship throughout day, engaging clients in conversation and activities
  • Observed self-administration of medications to adhere to medication regimen
  • Helped with household projects to improve environments, including cleaning out closets and organizing belongings
  • Prepared simple foods for self-feeding and assisted with more complicated meals
  • Cleaned up spills, organized items, and sanitized surfaces to maintain housekeeping standards
  • Maintained daily routines of activities and care needs to support client
  • Cooked meals based on nutritional requirements and special diets
  • Performed routine housekeeping, including making beds, doing dishes, and sweeping
  • Cooked healthy, balanced meals and snacks to meet the individual client's dietary needs.

Education

High School Diploma -

Anaheim Magnolia School
Santa Ana, CA

Bachelor of Science - Counseling

Arizona State University
Tempe, AZ
06-2028

Skills

  • Superb interpersonal skills
  • Creative and artistic
  • Excels in organization
  • Pays attention to detail
  • Exceptional communicator
  • Reliable
  • Friendly and outgoing
  • Active listening
  • Team worker
  • Problem-solving

Timeline

Barista

Starbucks
10.2022 - Current

Merchandise Execution Team Member

The Home Depot
08.2020 - 11.2020

Food Service Worker

Give LLC, Downtown Disney District
06.2019 - 01.2020

Ride Operator

Knotts Berry Farm
10.2017 - 02.2018

Respite Worker

Premier Healthcare Services
10.2017 - 07.2019

High School Diploma -

Anaheim Magnolia School

Bachelor of Science - Counseling

Arizona State University

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