Maria Hatzel
Rixeyville,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Lead Dental Assistant
Family Dental Care Of Warrenton (Heartland Dental)
02.2022 - Current
- Verify proper operation of dental equipment by completing preventive maintenance, troubleshooting malfunctions, and calling for repairs.
- Corresponds with dental laboratories regarding patients' dental appliance and/or prosthetics.
- Take dental images following strict patient protection rules, applying lead aprons.
- Maintain dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Create dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Explain treatment procedures and instruct patients on home care guidelines.
- Effectively assist dentist by performing four-handed dentistry during sedation dentistry.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Document patient dental health information, medical history, and vital signs for future reference.
- Prepare rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
- Schedule appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Support dentists during procedures, assisting dental fillings, permanent, and temporary crowns and sealants.
- Record patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educate patients on dental hygiene, pre-surgical instructions and post-surgical care.
Dental Assistant, Chairside
Gainesville Pediatric Dentistry
11.2013 - 02.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for multiple procedures daily.
- Prepared patient x-rays and images for dentist review.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Bartender/Trainer
Bertucci's Italian Grill
10.2012 - 11.2013
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Trained all new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Restaurant Manager
Country Cookin
05.2010 - 11.2010
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
- Reconciled cash and credit card transactions to maintain accurate records.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Correctly calculated inventory and ordered appropriate supplies.
Shift Manager/Bartender/Bartender/Trainer Assistant
Logan's Roadhouse Restaurant
03.2009 - 05.2010
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
Shift Manager/Shift Manager/Bartender/Bartender/Trainer Resource Person
Chili's Bar And Grill
05.2004 - 03.2009
- Provided coaching and mentoring to employees.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
Administrative Assistant
Gibbons & Gibbons, P.C.
03.1999 - 08.2005
Accounting Administrative Assistant
Gibbons & Gibbons, P.C.
03.1999 - 08.2005
- Performed administrative and clerical duties such as word processing, data entry, faxing and copying.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Managed filing system, entered data and completed other clerical tasks.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
General Merchandise Associate
Safeway, Inc.
09.2002 - 03.2005
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
- Backed up cashier staff during heavy customer flows to prevent unnecessary service delays.
- Executed revised sales plans and reset zones to incorporate new merchandise.
- Completed efficient weekly pricing changes for general merchandise categories.
- Worked with department managers to maintain adequate inventor for regular and promotional demand.
Education
No Degree - Electrical And Computer Engineering
George Mason University
Fairfax, VANo Degree - Mathematics
Northern Virginia Community College
Annandale, VAHigh School Diploma -
South Lakes High School
Reston, VA05.1998
Skills
- Diagnostic Imaging
- Treatment Delivery
- Restorative Procedures
- Surgical Setup
- Dentrix Proficiency
- Radiography
- Emergency Dental Care
- Chair Side Assistance
- Case Management
- Nitrous Oxide
- Four-Handed Procedures
- Oral Surgery
Accomplishments
- Negotiated with suppliers and ordered inventories and supplies in bulk, saving office hundreds of dollars per order
- Improved patient education by working with dentists to create patient education program covering general dental hygiene and post-surgical care.
- Mentored over a dozen dental assistants.
Certification
- Conscious (Oral) and IV SedationTraining
- Xrays Certification
- BLS Cerfication
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Bisaya
Native or Bilingual
Spanish
Professional Working
Timeline
Lead Dental Assistant
Family Dental Care Of Warrenton (Heartland Dental)
02.2022 - Current
Dental Assistant, Chairside
Gainesville Pediatric Dentistry
11.2013 - 02.2022
Bartender/Trainer
Bertucci's Italian Grill
10.2012 - 11.2013
Restaurant Manager
Country Cookin
05.2010 - 11.2010
Shift Manager/Bartender/Bartender/Trainer Assistant
Logan's Roadhouse Restaurant
03.2009 - 05.2010
Shift Manager/Shift Manager/Bartender/Bartender/Trainer Resource Person
Chili's Bar And Grill
05.2004 - 03.2009
General Merchandise Associate
Safeway, Inc.
09.2002 - 03.2005
Administrative Assistant
Gibbons & Gibbons, P.C.
03.1999 - 08.2005
Accounting Administrative Assistant
Gibbons & Gibbons, P.C.
03.1999 - 08.2005
No Degree - Electrical And Computer Engineering
George Mason University
No Degree - Mathematics
Northern Virginia Community College
High School Diploma -
South Lakes High School
- Conscious (Oral) and IV SedationTraining
- Xrays Certification
- BLS Cerfication
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