Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
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Maria Henderson

Sahuarita,AZ

Summary

Accomplished Vice President at Sahuarita Middle School PTO, adept in forecasting and staff training, significantly increased annual financial growth through strategic planning and innovative solutions. Excelled in roles requiring decision-making and public speaking, demonstrating leadership in transforming operations and enhancing team performance. Proven track record in sales and marketing leadership, alongside a commitment to fostering a positive learning environment at Ikego Elementary.

Overview

16
16
years of professional experience

Work History

Vice President

Sahuarita Middle School PTO
Sahuarita, AZ
04.2023 - Current
  • Strategized and implemented plans to transform and revitalize operations, capitalizing on emerging school trends.
  • Developed long-range plans for income growth, resulting in increase in annual financial growth.
  • Ensured compliance with applicable bi-laws and regulations related to operations activities of PTO.
  • Help organized special projects such as fundraising events or marketing campaigns.
  • Provided organizational leadership and collaborated with partners to establish long-term goals, strategies and school policies.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Resource Advisor

Navy-Marine Corps Relief Society
Yokosuka-Japan, CA
08.2016 - 10.2018
  • Facilitated group meetings and workshops related to employment, education, housing and financial literacy topics.
  • Identified potential client needs through active listening and assessment techniques.
  • Maintained accurate records of all client interactions using an electronic database system.
  • Developed individualized action plans for clients that identified goals, strategies and timelines.
  • Collaborated with staff from other departments within the organization to coordinate services for clients.
  • Assessed client progress towards meeting goals on a regular basis and documented accordingly.
  • Provided personalized career counselling based on individual interests and skillsets.
  • Connected clients with appropriate community agencies or organizations to access needed services.
  • Provided support to clients in the form of advice, guidance and resources.
  • Prepared monthly, quarterly and annual financial reports for management review.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Updated and maintained databases with current information.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked effectively in team environments to make the workplace more productive.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Completed day-to-day duties accurately and efficiently.
  • Recognized by management for providing exceptional customer service.

School Aide

Ikego Elementary
Zushi-Kanagawa Japan, CA
11.2015 - 10.2018
  • Demonstrated appropriate behaviors using behavior modeling and positive reinforcement techniques.
  • Assisted with the organization and implementation of classroom projects and events.
  • Contributed to a safe and inclusive learning environment for all students.
  • Provided clerical support to teachers, such as photocopying and organizing materials.
  • Met with parents about student needs to garner additional support.
  • Assisted children at stations during small-group learning periods.
  • Applied positive reinforcement to redirect negative behaviors.
  • Kept students safe in classroom and outside environments.
  • Prepared handouts, study materials and other teaching aids.
  • Supported English Language Learners in acquiring language skills and understanding content.
  • Recorded and maintained accurate student records and progress reports.
  • Assisted with clerical tasks including filing documents, photocopying materials.
  • Provided supplemental supervision in classrooms, schoolyards, and cafeterias.
  • Maintained detailed records of student progress, attendance, and behavioral issues.
  • Implemented behavior management plans to maintain a positive learning environment.
  • Intervened when necessary to de-escalate conflicts between students or with staff.
  • Taught note-taking techniques and test strategies.
  • Organized field trips for students and chaperoned various activities throughout the year.
  • Supplied one-on-one attention to each student during group activities.
  • Assisted in the administration and scoring of standardized tests and assessments.

Recreation Clerk

US Army FMWR
Yuma, AZ
04.2009 - 11.2015
  • Assisted in the planning, organizing, and implementation of recreation programs for children and adults.
  • Supervised participants during recreational activities to ensure safety guidelines were followed.
  • Supervised material acquisition, setup and teardown for periodic and special events.
  • Ensured timely completion of projects within allocated resources.
  • Helped recruit, hire and train department employees.
  • Maintained accurate records regarding program participation, budgets and supplies.
  • Evaluated existing programs for effectiveness and made necessary adjustments or modifications.
  • Researched best practices in order to improve existing programs or create new ones.
  • Created a positive environment that encouraged team building among staff members.
  • Ensured compliance with health, safety and security regulations at all times.
  • Managed facility rental requests from the community members.
  • Provided customer service support by responding to inquiries from clients promptly.
  • Supervised staff scheduling for the recreation center operations.
  • Assisted in the development and implementation of recreation programs.
  • Collaborated with other departments to coordinate special events.
  • Served as a liaison between the organization and local vendors.
  • Settled disputes or helped solve other customer concerns.
  • Analyzed data related to program attendance, outcomes, costs.
  • Guided patrons to exits or provided instructions in emergency situations.
  • Researched best practices in recreation programming and services delivery.
  • Monitored budget expenditures to ensure fiscal responsibility.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Achieved cost-savings by developing functional solutions to problems.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Operated equipment and machinery according to safety guidelines.

Education

GED -

Yuma High School
Yuma
01-1990

Skills

  • Forecasting
  • Targeted marketing
  • Portfolio optimization
  • Sales and marketing leadership
  • Staff recruiting and retainment
  • Staff training
  • Recruiting and interviewing
  • Decision-making
  • Public speaking
  • Negotiation and persuasion
  • Training and mentoring
  • Customer service

Languages

Spanish
Professional

Affiliations

I love to volunteer in my spare time, helping others wherever I can.

Another past time I enjoy is cooking and teacher others how to cook.

Accomplishments

  • while in Japan I was awarded volunteer of the year (2016) with a trophy, quite the moment
  • 2010 Starbucks awarded me with most sales

Timeline

Vice President

Sahuarita Middle School PTO
04.2023 - Current

Resource Advisor

Navy-Marine Corps Relief Society
08.2016 - 10.2018

School Aide

Ikego Elementary
11.2015 - 10.2018

Recreation Clerk

US Army FMWR
04.2009 - 11.2015

GED -

Yuma High School

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Maria Henderson