Maria Hernandez
Riverview,FL
Summary
Hardworking and brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
5
5
years of professional experience
Work History
Front Desk Medical Receptionist
Floria Eye Specialists & Cataract Institue
Sun City Center, FL
06.2020 - 06.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Oversaw inventory materials monitoring, requisitions and supply re-stocking.
- Completed clerical duties and tasks for clinic administration.
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
- Maintained current and accurate medical records for patients.
Administrative Assistant
Deen King Ophthalmology
Tampa, FL
03.2017 - 09.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Completed and filed financial documentation for accounting purposes.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Completed clerical duties and tasks for clinic administration.
Education
High School Diploma -
Gary Adult Center
Tampa, FL05.2016
Skills
- Read and speak Spanish at a fluent level
- Ability to work independently
- Works well under pressure
- Overseeing Front Desk
- CPT Coding
- Patient Eligibility Requirements
- Client Correspondence
- Office Supplies and Inventory
Timeline
Front Desk Medical Receptionist
Floria Eye Specialists & Cataract Institue
06.2020 - 06.2022
Administrative Assistant
Deen King Ophthalmology
03.2017 - 09.2019
High School Diploma -
Gary Adult Center
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