Hardworking and brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
5
5
years of professional experience
Work History
Front Desk Medical Receptionist
Floria Eye Specialists & Cataract Institue
Sun City Center, FL
06.2020 - 06.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients and updated client records.
Managed multiple tasks and met time-sensitive deadlines.
Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
Oversaw inventory materials monitoring, requisitions and supply re-stocking.
Completed clerical duties and tasks for clinic administration.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
Maintained current and accurate medical records for patients.
Administrative Assistant
Deen King Ophthalmology
Tampa, FL
03.2017 - 09.2019
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Completed and filed financial documentation for accounting purposes.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Completed clerical duties and tasks for clinic administration.
Education
High School Diploma -
Gary Adult Center
Tampa, FL
05.2016
Skills
Read and speak Spanish at a fluent level
Ability to work independently
Works well under pressure
Overseeing Front Desk
CPT Coding
Patient Eligibility Requirements
Client Correspondence
Office Supplies and Inventory
Timeline
Front Desk Medical Receptionist
Floria Eye Specialists & Cataract Institue
06.2020 - 06.2022
Administrative Assistant
Deen King Ophthalmology
03.2017 - 09.2019
High School Diploma -
Gary Adult Center
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