Maria Hernandez

• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
• Developed team Creating positive professional and productive work environment
• Assist manager in day to day duties, and or store operations filling out required paperwork/ data entry
• Answering Emails/ Fax/ up to 50 Phone calls.
• Receiving/ Reviewing manifest to ensure proper count of merchandise shipments.
• Calling in any shortage/ overages to ensure proper inventory
• Merchandising/ restocking shelves/ proper rotation of stock
• Ensured proper daily routine maintenance to all livestock
• Evaluation of store interior/ exterior to ensure prestigious upkeep in accordance with department of mental health and hygiene/ City standards
• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Mitigated business risks by working closely with staff members and assessing performance.

Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

• Motivated team by establishing positive and Professional work environment, leading by example to promote culture of teamwork.
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Created and maintained safe and secure work environments for employees.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Rotated merchandise and displays to feature new products and promotions.
• Daily setup of register with proper count
• Counting out register at end of shift
• Counting money and making company bank deposits
• Supervised creation of exciting merchandise displays to catch attention of store customers.
• Implemented innovative programs to increase employee loyalty and reduce turnover.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.
• complete daily restocking to pull merchandise from stockroom
• Actively Maintain store's appearance and ensure proper daily routine maintenance to all livestock
• Evaluation of store interior/ exterior to ensure proper upkeep of store premises in accordance with Department of mental health and hygiene standards /city inspections

• Followed routine maintenance checklist.
• Used problem-solving skills to alleviate issues efficiently with minimal supervision.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Followed safety precautions to avoid personal injury and provide safe work environment
• Properly handled, transported, and disposed of recycled materials.
• Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
• Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
• Assisted in emergency maintenance situations .
• General labor, sweep interior/exterior of building including Courtyard/ loading dock.
• Mop building interior such as Galleries, hallways, stairs, bathrooms and offices
• Proper garbage disposal from interior/ exterior of building
• Assisted in setup/ breakdown of furniture in preparation of summer warmups