Maria Hernandez
Homestead ,Florida
Summary
Experienced Cashier/Server with 2-3 years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Cashier
Whole Food Market
08.2023 - 10.2023
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Handled cash with high accuracy and took care to check bills for fraud.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
Cashier
Taco Bell
01.2023 - 06.2023
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
Catering Server
Events By Bea
03.2020 - 03.2022
- Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
- Delivered exceptional tableside service at weddings, corporate events, and private parties, supporting the creation of memorable experiences for guests.
- Received positive feedback from clients regarding attention to detail, promptness, and overall professionalism during catered events.
- Have demonstrated flexibility in adapting to last-minute changes in menu items, guest count, or event timelines to maintain high service quality.
- Enhanced guest experience by providing exceptional service during catered events
- Maintained proper food temperature control, preventing spoilage and ensuring optimal taste quality for guests.
- Maintained flexible work schedules to meet event needs
- Tipped 200 dollars in one night due to efficiency.
- Supported catering team morale by consistently bringing a positive attitude and strong work ethic to each event assignment
Education
Associate of Arts - Computer Science
Miami Dade College
Miami, FL06.2025
High School Diploma -
Arthur And Polly Mays Conservatory of The Arts
11700 SW 216th St, Miami, FL 3317006.2023
Skills
- Returns processing
- Payment Collection
- Sales expertise
- Customer service excellence
- Loyalty Program Promotion
- Set up procedures
- Stress Tolerance
- Guest service
- Detail Oriented
- Flexible Schedule
- Strong Communication Skills
- Organizational Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Whole Food Market
08.2023 - 10.2023
Cashier
Taco Bell
01.2023 - 06.2023
Catering Server
Events By Bea
03.2020 - 03.2022
Associate of Arts - Computer Science
Miami Dade College
High School Diploma -
Arthur And Polly Mays Conservatory of The Arts