Maria Hernandez
Vallejo,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
DOT Records Clerk
PG&E
02.2015 - 07.2017
- Coordinated with various departments to support cross-functional needs.
- Followed confidentially regulations to maintain privacy.
- Reduced retrieval times for critical information by maintaining an updated and accurate database of records.
- Ensured timely delivery of requested materials by coordinating with off-site storage facilities as needed for retrieval purposes.
- Resolved discrepancies in record data through thorough research and cross-referencing of related documents.
- Utilized document imaging software to index, store and retrieve records.
- Expedited response times for customer inquiries by maintaining well-organized files and utilizing advanced search techniques when locating necessary information.
- Developed efficient filing system to retrieve records quickly.
- Transferred inactive records to storage to free up space and preserve history.
Seafood Manager
Whole Foods Market Berkeley
02.2010 - 02.2017
- Managed daily work schedules for seafood staff.
- Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
- Developed creative merchandising displays for improved product visibility and sales growth.
- Coordinated with other departments to optimize cross-merchandising opportunities for increased revenue generation.
- Maintained a clean, organized, and safe work environment in accordance with company standards.
- Conducted regular quality control checks for optimal freshness and compliance with food safety regulations.
- Collaborated with suppliers to ensure consistent delivery of fresh, sustainably-sourced seafood.
- Increased sales volume by implementing targeted marketing initiatives and seasonal promotions.
- Provided detailed information to customers about available seafood products and self-service items.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Promoted a culture of continuous improvement through employee feedback and process evaluation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
Diploma -
Arroyo High School
San Lorenzo, CA2001
Skills
- File conversion
- Filing systems
- Document analysis
- Filing System Organization
- Records Management
- Teamwork and Collaboration
- Fast Learner
- Problem-Solving
- Multitasking Abilities
Timeline
DOT Records Clerk
PG&E
02.2015 - 07.2017
Seafood Manager
Whole Foods Market Berkeley
02.2010 - 02.2017
Diploma -
Arroyo High School