Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Maria Hernandez

San Jose,CA

Summary

Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.

Overview

12
12
years of professional experience

Work History

Store Manager

Vardy's
Cupertino, CA
05.2024 - Current
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Developed strategies to maximize sales and profitability.
  • Established customer service standards and monitored staff compliance.

Sales Associate

Shane's Office Products
Cupertino, CA
05.2012 - 05.2017
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.

Education

GED -

Evergreen Valley College
San Jose, CA
01-1989

Skills

  • Operations Management
  • Supply Ordering
  • Promotional planning
  • Competitor Monitoring
  • Retail Inventory Management
  • Talent Recruitment
  • Loss Prevention
  • Recruitment and hiring
  • Delegating Work
  • Customer Relations
  • Order Management
  • Sales professional
  • Sales expertise

Affiliations

I love cooking, and hiking with my dogs! I love to read.

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Store Manager

Vardy's
05.2024 - Current

Sales Associate

Shane's Office Products
05.2012 - 05.2017

GED -

Evergreen Valley College
Maria Hernandez