Maria Hernandez
Houston
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
22
22
years of professional experience
Work History
Restaurant Waiter
Denny's Restaurants Franchise Association
09.2002 - 09.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Inspected dishes and utensils for cleanliness.
Manager
Denny's Restaurants Franchise Association
09.2002 - 09.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Skills
- Order Taking
- Cleanliness
- Service Quality
- Table Setting
- Food safety awareness
- Cash Handling
- Menu Memorization
- Order Accuracy
- Safe Food Handling
- Relationship Management
- Menu presentation
- Dining area maintenance
Timeline
Restaurant Waiter
Denny's Restaurants Franchise Association
09.2002 - 09.2024
Manager
Denny's Restaurants Franchise Association
09.2002 - 09.2024
Similar Profiles
Christina OsburnChristina Osburn
Restaurant Shift Manager at Denny's Restaurants Franchise AssociationRestaurant Shift Manager at Denny's Restaurants Franchise Association
Aimee BeachampAimee Beachamp
Server/055 at Denny's Restaurants Franchise AssociationServer/055 at Denny's Restaurants Franchise Association
Brianna GrovesBrianna Groves
Restaurant Manager at Denny's Restaurants Franchise AssociationRestaurant Manager at Denny's Restaurants Franchise Association
Anthony JonesAnthony Jones
Server at Denny's Restaurants Franchise AssociationServer at Denny's Restaurants Franchise Association
Leslie HurtadoLeslie Hurtado
Case Manager at Option1 Pain And Rehab ClinicsCase Manager at Option1 Pain And Rehab Clinics