Maria Hernandez
Carrizo Springs
Summary
Dynamic educator with a proven track record at CSCISD, adept at student engagement and multi-subject instruction. Leveraging positive reinforcement strategies, I fostered a productive learning environment, enhancing student participation and achievement. Committed to supporting diverse learning needs, I effectively implemented lesson plans teachers left while maintaining classroom discipline.
Experienced with classroom management and student engagement strategies. Utilizes effective communication to foster productive learning environment. Knowledge of curriculum development and instructional techniques tailored to diverse learning needs.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Substitute Teacher, K-12
CSCISD
09.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
- Supervised lunchroom and recess activities.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Enforced school and class rules to maintain order in classroom.
- Followed lesson plans designed by absent teachers.
Store Associate
A+ Plus Boutique
04.2022 - 03.2023
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
Sales Associate
Stripes Convenience Store
11.2018 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Provided positive first impressions to welcome existing, new, and potential customers.
Warehouse Line Worker
Amazon
08.2016 - 12.2017
- Demonstrated flexibility in adapting to changes in job duties or shifts when necessary due to fluctuating workload demands.
- Collaborated with team members for smooth operations during peak hours.
- Improved warehouse efficiency with careful organization and storage of inventory.
- Reported any discrepancies or damaged items found during inventory counts, leading to accurate record-keeping and timely resolution of issues.
- Streamlined order fulfillment by effectively picking, packing, and shipping products.
- Received positive feedback from supervisors for consistently meeting performance targets.
- Maintained a clean and safe work environment to prevent accidents and facilitate productivity.
Sales Associate
Sac N Pac
03.2015 - 08.2016
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Housekeeper
Candlewood Suites Hotel
02.2015 - 03.2015
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Sales Associate
Stripes Convenience Store
06.2010 - 08.2014
- Helped customers locate products and checked store system for merchandise at other sites.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Bartender
The Tap Room
08.2009 - 05.2013
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
Store Associate
Browns Exxon
11.2008 - 01.2009
- Maintained a clean and organized store environment to enhance customer experience.
- Conducted daily store opening/closing procedures, ensuring proper security measures were followed for a safe store environment.
- Managed customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
- Processed transactions quickly and accurately, ensuring a smooth checkout process for customers.
- Built strong relationships with customers through personalized assistance and follow-up communication.
- Greeted customers and provided outstanding customer service.
Wait Staff Member
Miguelitos Mexican Grill & Cantina
01.2008 - 10.2008
- Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Accurately managed cash transactions while handling high-volume shifts, ensuring balanced registers at the end of each shift.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
Cashier
McDonald's Fast Food Restaurant
11.2005 - 03.2007
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked Drive-Thru window and kept customer flow moving while taking orders.
- Restocked and organized merchandise in front lanes.
- Facilitated smoother checkout process, trained new employees on POS systems.
Education
High School Diploma -
Orion
Midland, TX11-2015
Skills
- Student engagement
- Positive reinforcement
- Special needs support
- Elementary education
- Goal oriented
- Store maintenance
- Customer service
- Teamwork
- Money handling
- Customer engagement
Certification
Paraprofessional Certified 2024
TABC Certified-exp:2026
Languages
Spanish
Limited Working
Timeline
Substitute Teacher, K-12
CSCISD
09.2023 - Current
Store Associate
A+ Plus Boutique
04.2022 - 03.2023
Sales Associate
Stripes Convenience Store
11.2018 - 02.2022
Warehouse Line Worker
Amazon
08.2016 - 12.2017
Sales Associate
Sac N Pac
03.2015 - 08.2016
Housekeeper
Candlewood Suites Hotel
02.2015 - 03.2015
Sales Associate
Stripes Convenience Store
06.2010 - 08.2014
Bartender
The Tap Room
08.2009 - 05.2013
Store Associate
Browns Exxon
11.2008 - 01.2009
Wait Staff Member
Miguelitos Mexican Grill & Cantina
01.2008 - 10.2008
Cashier
McDonald's Fast Food Restaurant
11.2005 - 03.2007
High School Diploma -
Orion
Similar Profiles
Savannah LopezSavannah Lopez
Permanent Substitute Teacher at CSCISDPermanent Substitute Teacher at CSCISD
Annabelle AyalaAnnabelle Ayala
Front Office Clerk at CSCISDFront Office Clerk at CSCISD
Jazmine VillarrealJazmine Villarreal
Cashier at Churches ChickenCashier at Churches Chicken
Lloyd LunaLloyd Luna
Rope Access Technician L-III/NDE Technician at Acuren InspectionRope Access Technician L-III/NDE Technician at Acuren Inspection
Gilberto RangelGilberto Rangel
Accounts Payable Clerk at Carrizo Springs CISDAccounts Payable Clerk at Carrizo Springs CISD