Maria Hernandez

Responsible leader and project manager for phase II execution consisting of building a new 10,000 sq.ft space with 3-10 year operational and financial forecasting and oversight.

• Oversee daily operations across clinic, ultrasound, procedural, and front/back office departments, ensuring seamless coordination and efficient execution of tasks.
• Direct inventory management and all supply chain issues.
• Oversight of onboarding process to include screening applicants, analyzing candidate materials, interviewing, training, I9 verifications, assignment of employee benefits, and all other HR responsibilities.
• Orchestrated the project of expanding practice offerings by launching two new service lines, embolic therapy and sclerotherapy. This in total added 5 new procedures to our office and increased cash flow.
• Spearhead and manage successful implementation of operational strategies and policies to drive organizational growth and productivity. Ex. created a tiered incentive plan to keep all employees engaged and focused on the same goals that drove business and allowed us to provide the most timely and effective patient care.
• Establish and maintain regulatory compliance and successfully lead all regulatory inspections.
• Responsible for successful team, leadership and executive level meetings to review regular operations and strategic initiatives and planning.
• Collaborate with branding team to create marketing collateral and integrate a consistent and streamlined brand to support growth for new company.
• Oversight of all 3rd party vendors and contracts to ensure expectations, deliverables and timelines are met.
• Responsible for accounts payable.
• Work closely with third party billing team to handle all billing and AR issues, reviewing outstanding balances, and ensuring we are maximizing our opportunity for payment with all payors.
• Recruit multiple teams for 2 locations with an emphasis on creating an elite culture to drive consumer results.
• Mentor and coach team members to foster productive and engaging work environment.

• Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
• Responsible for inventory management of the practice. This is included setting par levels, placing bi-weekly orders, negotiating best pricing for contracts, reconcile product received with product ordered, and ensuring we had all supplies needed for emergent cases.
• Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
• Ensured compliance with regulatory guidelines within the procedure lab.
• Complete the monthly cost per case for operations meetings.
• Build collaborative inter and intradepartmental relationships to improve efficiencies and teamwork with a goal of improving customer experience and efficiency.
• Responsible for creating monthly procedural team schedule.
• Responsible for accounts payable.
• Collaborated with IT and other third parties to troubleshoot EMR and PACS issues.
• Composes e-mail of weekly updates, productivity, and announcements for all staff.
• Maintained and ensured all expiration logs and monthly checks were completed.

• Took the lead of a new procedural team. Involved in project management, scheduling, and strategic planning for a fast-growing office based lab during the COVID pandemic. In one year, we went from an average of 15 cases weekly, to 28 cases weekly.
• Promoted a positive work culture by fostering teamwork, leading by example and encouraging open dialogue among colleagues.
• I was handed an unsystematic way of ordering product and from there built and established a structured inventory management system.
• Responsible for reviewing up-coming procedures ahead of time to adequately prepare the surgeon and provide the best patient care.
• Created the weekly e-mail for updates, productivity, and announcements for the entire staff.
• Scrubbed in with the surgeon or operated the imaging equipment for each procedure.
• Provided ongoing process and customer experience improvement recommendations to leadership and team to ensure an end-to-end process that improved patient satisfaction.
• Managed the schedule for clinical reps supporting our practice.
• Implemented training programs for new staff members, improving overall team competence and efficiency in the vascular field.

• Assisted vascular surgeons and radiologists with various interventional procedures, ensuring smooth operations and optimal outcomes for patients.
• Promoted a positive work environment by collaborating effectively with colleagues from diverse backgrounds and skillsets.
• Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
• Effectively communicated with all patients to ensure we were getting the images needed while remaining empathetic and providing the best patient care.