Maria Hernandez Gomez
DFW Oasis Church
ARLINGTON,TX
1
Language
13
years of professional experience
Experienced professional with a background in children's ministry and healthcare support. Skilled in training volunteers and staff, fostering teamwork, and implementing process improvements to enhance service delivery and community engagement.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Children's Ministry Assistant
5 Years 4 Months- Organized weekly children's services and activities, fostering engagement and spiritual growth among participants.
- Developed and implemented curriculum materials that aligned with church values and enhanced learning experiences.
- Coordinated volunteer schedules, ensuring adequate staffing for events and maintaining smooth operations.
- Trained new volunteers in classroom management techniques, promoting a supportive environment for children.
- Collaborated with parents to address concerns, strengthening community relationships and enhancing overall satisfaction with programs.
- Led training workshops for volunteers, focusing on best practices in child safety and development within ministry settings.
ASR Team Lead
8 Months- Led team in delivering high-quality patient care and services.
- Facilitated communication between healthcare professionals and families for optimal patient outcomes.
- Trained and mentored new team members on operational procedures and best practices.
- Implemented process improvements to enhance service delivery and patient satisfaction.
ASR
12 Years 4 Months- Facilitated patient scheduling and registration processes to ensure efficient workflow.
- Trained new staff on operational procedures and software systems for improved efficiency.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Coordinated referral processes, working closely with physicians'' offices to secure necessary authorizations for timely care delivery.
- Enhanced patient satisfaction by providing efficient and courteous service during check-in and check-out processes.
- Trained new hires on department procedures, protocols, software usage, fostering an environment of teamwork and knowledge sharing among colleagues.
- Demonstrated strong customer service skills when handling difficult situations or addressing sensitive issues with patients and their families.
- Answered incoming calls, scheduled appointments and filed medical records.
- Trained new staff on filing, phone etiquette and other office duties.
Education
Associate of Science
Skills
Willingness to learn
Strong work ethic
Problem-solving
Multitasking
Spiritual leadership
Organizational skills
Customer service and support
Punctual and dependable
Relationship building
Training and mentoring
Goal setting
Event planning
Volunteer service
Teamwork
Languages
Spanish
Native or Bilingual
Timeline
ASR Team Lead
Children's Health
09.2025 - 05.2026Read More
Children's Ministry Assistant
DFW Oasis Church
04.2021 - CurrentRead More
ASR
Children's Health Dallas
01.2014 - 05.2026Read More
Tarrant County College
Associate of Science
Read More