Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Languages
Timeline
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Maria Hernandez Leal

Norristown,PA

Summary

I'm an undergraduate student at Penn State University majoring in Criminology with a minor in Italian. Seeking opportunities that will help prepare me for a career in the government or in the criminology fields where I will be able to work with people who speak Italian.

Overview

5
5
years of professional experience

Work History

Crew Member

Redifer Commons
02.2024 - Current

As a student crew member, I help serve food to students and make sure that every customer gets their order correct as quickly and smoothly as possible. a long with working in a fast paced environment in various different stations and quickly learning the work

process.

  • Collaborated with team members to maintain high standards of cleanliness and organization in work areas.
  • Trained new crew members on operational procedures, enhancing team proficiency and performance consistency.
  • Cleaned and maintained all areas of food station to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Wawa

Customer Service Associates
07.2020 - Current

As a Customer Service Associate at Wawa, I help provide a welcoming environment in the store and help prepare food and beverages for customers that order food. My responsibilities include stocking dry stock, stocking meats produce, and working the cash register.

  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Demonstrate respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Education

Bachelor of Arts - Criminology

The Pennsylvania State University
University Park, PA
05-2026

High School Diploma -

Norristown Area High School
Norristown, PA
06-2022

Skills

  • Problem-solving: I am quick at being able to solve problems by using logical skills
  • Critical Thinking: I always think of the best way to go about things and know what to do
  • Determination: being determined to achieve something and not back down
  • Timelines: Meeting all deadlines and completing assignments in a timely manner

Accomplishments

The Union League of Philadelphia Good Citizenship Award: Issued by The Union League of Philadelphia on May 2021, Associated with Norristown Area High School

Affiliations

Delta Phi Epsilon Sorority, Associated with the Pennsylvania State University

Languages

English
Native or Bilingual
Spanish
Native or Bilingual
Italian
Professional Working

Timeline

Crew Member

Redifer Commons
02.2024 - Current

Wawa

Customer Service Associates
07.2020 - Current

Bachelor of Arts - Criminology

The Pennsylvania State University

High School Diploma -

Norristown Area High School
Maria Hernandez Leal