Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Hernandez Romero

Sacramento,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

General Manager

Ashen Company LTD
Sacramento, CA
03.2010 - Current
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Billing Specialist

Western Dental
Sacramento, CA
09.2007 - 03.2010
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Supported office staff by handling administrative tasks such as scheduling appointments and managing calendars.
  • Resolved customer problems and complaints.
  • Resolved client concerns quickly through effective problem-solving techniques and exceptional customer service skills.
  • Enhanced customer satisfaction by promptly greeting and assisting visitors upon arrival.

Education

Associate of Science - Medical Assisting

Cosumnes River College
Sacramento, CA
05.2006

High School Diploma -

Delta High School
Clarksburg, CA
06.2002

Skills

  • Operations Oversight
  • Schedule Management
  • Customer Relationship Management
  • Business Administration
  • Time Management
  • Staffing
  • Administrative Skills
  • Team Player
  • Bilingual
  • Efficient multi-tasker
  • Staff Training and Development
  • Leadership and team building

Languages

Spanish
Native or Bilingual

Timeline

General Manager

Ashen Company LTD
03.2010 - Current

Billing Specialist

Western Dental
09.2007 - 03.2010

Associate of Science - Medical Assisting

Cosumnes River College

High School Diploma -

Delta High School

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Maria Hernandez Romero