Maria Herod Cronyn
NMD
Scottsdale,Arizona
Summary
Professional with extensive experience in founding and managing businesses, demonstrating exceptional leadership and strategic planning capabilities. Proven track record in creating and implementing effective business strategies, fostering team collaboration, and driving growth. Known for adaptability and results-focused approach, excelling in dynamic and fast-paced environments.
Overview
24
24
years of professional experience
Work History
Founder and CMO
Primary Care Practice and IV Clinic
01.2017 - 04.2024
- Established a successful private practice delivering comprehensive naturopathic primary care, emphasizing homoeopathy, IV therapy, nutrition, mental health counseling, and integrative cancer treatment
- Specialized in oncology support, integrating therapies to enhance patient well-being during conventional cancer treatments
- Developed personalized, patient-centered treatment plans focused on preventive medicine and lifestyle modifications
- Fostered strong patient relationships built on trust, empathy, and clear communication
- Streamlined insurance billing processes, ensuring seamless access to naturopathic services
- Managed day-to-day business operations.
- Developed and maintained strong relerform daily business functions.
- Interacted well with customers to build connections ationships with clie
- Trained and motivated employees to pand nurture relationships.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Cultivated and strengthened lasting patient relationships using strong issue resolution and dynamic communication skills.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Advertised and managed recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Established a successful business by identifying market needs and developing innovative solutions.
- Introduced advanced technology solutions into daily operations which led to increased productivity levels throughout the company.
- Created organization's mission and vision statements for use by employees.
- Developed key operational initiatives to drive and maintain substantial business growth.
Naturopathic Physician Founder and CEO
Private Practice
01.2000 - 01.2016
- Integrated naturopathic family practice within multiple MD practices, providing comprehensive and collaborative patient care
- Focused on childhood developmental problems, autism, neurological disorders, cancer care, post-concussive syndrome, PTSD, and women's health collaboration with prenatal and midwifery assistance
- Conducted extensive research and specialized in various health conditions
- Promoted holistic health and wellness through education and preventive medicine
- Provided compassionate care with excellent listening skills during initial consultations to establish trust with new clients.
- Stayed current with advances in naturopathic medicine by attending conferences, workshops, and continuing education courses regularly.
- Promoted optimal wellness by recommending dietary changes tailored to individual needs based on nutritional deficiencies or sensitivities discovered during assessments.
- Increased patient compliance with treatment plans by providing ongoing support, resources, and education.
- Utilized diagnostic tools such as laboratory testing and imaging studies to accurately identify underlying health issues in patients.
- Improved patient outcomes by developing individualized treatment plans based on thorough assessments and evaluations.
- Streamlined office procedures, improving efficiency in scheduling, billing, and record-keeping tasks while maintaining a high level of confidentiality for sensitive patient information.
- Managed daily operations of a successful naturopathic practice, including scheduling appointments, maintaining records, and handling financial transactions.
- Enhanced clinic reputation with a high level of professional conduct, ethical decision-making, and patient-centered care.
- Diagnosed complex cases by ordering appropriate tests and interpreting results accurately, ensuring timely intervention.
- Instructed patients and families on medical diagnoses and treatment options.
- Promoted preventive healthcare practices among patients, reducing the overall burden of chronic diseases.
- Maintained compassionate bedside manner while communicating diagnoses and treatments with patients and their families.
ESL Student Teaching
Humber College
01.2012 - 12.2013
- Instructed college students in ESL (English as a Second Language), focusing on adult learning with a learner-centered approach
- Developed individualized projects to enhance English retention and practice in social and academic settings
- Mentored new teachers within the department, sharing best practices and offering guidance on effective teaching methods.
- Differentiated instruction to accommodate diverse learner needs, ensuring all students had equal access to education opportunities.
- Led after-school tutoring sessions for students needing extra support or enrichment opportunities, resulting in improved academic outcomes.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
Homeopathy Proving Medical Research Director
Canadian College of Naturopathic Medicine Research Project
01.2011 - 12.2011
- Led a traditional homoeopathic proving research project, contributing valuable findings to the naturopathic community
- Conducted pre- and post-dosing interviews in a double-blind study, ensuring rigorous research methodology
- Supervised students in conducting research and providing mentorship and support
- Presented research findings to the college community, enhancing the understanding and application of homoeopathy in autism treatment
- Oversaw and developed clinical departments through hiring, training and evaluating staff.
- Mentored junior researchers, fostering professional development and nurturing future leaders in the field.
Staff Physician
Monarch Laser and Wellness
01.2009 - 12.2009
- Collaborated with MD clinics to offer a comprehensive range of treatments, including acupuncture, homoeopathy, IV therapy, and botanical medicine
- Administered laser therapy for pain management and aesthetic applications
- Demonstrated strong clinical judgement in managing challenging cases while prioritizing patient safety at all times.
- Served as a reliable resource for colleagues, providing expert advice on complex cases and promoting a collaborative work environment.
- Conducted thorough patient assessments to accurately diagnose and develop personalized treatment plans.
- Diagnosed and treated patients suffering from chronic conditions.
- Educated patients and families on health conditions to raise awareness.
- Collected, recorded and maintained patient medical history, reports and examination results.
Board Member Complaint Resolutions Committee
College of Naturopaths Board of Directors of Ontario
01.2008 - 12.2009
- Addressed and resolved public complaints against registered naturopathic physicians, ensuring adherence to professional and ethical standards
- Implemented supervisory positions for observation of physicians, maintaining high standards of practice
- Contributed to the development of strategic plans, setting a clear direction for the organization''s future growth.
- Spearheaded policy revisions by thoroughly analyzing existing guidelines and proposing improvements based on best practices.
- Developed strong working relationships with other committees to foster collaboration across functional areas of responsibility.
- Facilitated open communication among committee members, fostering an environment of trust and mutual respect.
- Prepared and presented reports to inform board on organizational progress and goals.
- Enhanced board effectiveness by implementing innovative strategies and best practices.
Education
Bachelor of Science - Pre Med
SUNY At Buffalo
Buffalo, NYNaturopathic Medical Doctor - Naturopathic Medicine
Sonoran University of Health Sciences
Tempe, AZRadiologic Technologist -
Ft Sam Houston Academy of Health Sciences
San Antonio, TXHigh School Diploma -
Mount Saint Mary's Academy
Tonawanda, NYPsychology
Canisius College
Buffalo, NYSkills
- Team Leadership
- Strategic Thinking
- Marketing
- Entrepreneurial and Innovative
- Ethics and integrity
- Visionary leadership
Affiliations
- ILADS
- OncANP
- PsychANP
- AZNMA
- AANP
Timeline
Founder and CMO
Primary Care Practice and IV Clinic
01.2017 - 04.2024
ESL Student Teaching
Humber College
01.2012 - 12.2013
Homeopathy Proving Medical Research Director
Canadian College of Naturopathic Medicine Research Project
01.2011 - 12.2011
Staff Physician
Monarch Laser and Wellness
01.2009 - 12.2009
Board Member Complaint Resolutions Committee
College of Naturopaths Board of Directors of Ontario
01.2008 - 12.2009
Naturopathic Physician Founder and CEO
Private Practice
01.2000 - 01.2016
Bachelor of Science - Pre Med
SUNY At Buffalo
Naturopathic Medical Doctor - Naturopathic Medicine
Sonoran University of Health Sciences
Radiologic Technologist -
Ft Sam Houston Academy of Health Sciences
High School Diploma -
Mount Saint Mary's Academy
Psychology
Canisius College
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