Maria Herrera
Baytown,TX
Summary
Driven by a strong work ethic and integrity, I excelled in customer service and cash handling at Maria's Boutique, enhancing client relationships and financial accuracy. My proactive approach and teamwork at Elkay Manufacturing improved project efficiency and finish quality, showcasing my ability to blend hard skills like cash management with soft skills such as empathy and reliability. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service. Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.
Overview
11
11
years of professional experience
Work History
Casher
Marias Boutique
12.2023 - 07.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of marias boutique products or services to promote sales.
Casher
Mc Food Storage
03.2021 - 10.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
General Labor Worker
Kroger Distinutiom Center
10.2020 - 01.2021
- Performed general housekeeping and cleaning tasks.
- Contributed to successful project outcomes by following instructions from supervisors and adapting to changing priorities.
- Increased worksite efficiency by organizing and maintaining a clean work area.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated heavy machinery safely, minimizing potential hazards on the job site.
- Used variety of hand and power tools to complete tasks.
- Loaded and unloaded materials onto trucks and trailers.
Paint Sprayer
Elkay Manufacturing Company
11.2016 - 08.2019
- Ensured timely project completion by adhering to schedules and prioritizing tasks efficiently.
- Improved overall finish quality by troubleshooting issues related to paint adhesion, coverage, and consistency.
- Maintained a safe work environment with strict adherence to safety guidelines and proper use of personal protective equipment.
- Achieved consistent paint finishes by utilizing proper spray techniques and equipment maintenance.
- Reduced material waste by accurately calculating required quantities of paints and solvents for each job.
- Collaborated with team members to complete large-scale projects in a timely manner while maintaining high-quality standards.
- Consistently met or exceeded productivity goals by employing time-saving strategies during daily operations without compromising quality standards.
Labor Worker
Cambria
01.2014 - 09.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean and organized work areas, contributing to overall efficiency on the job site.
- Assisted in loading and unloading materials, ensuring timely delivery to appropriate job sites.
- Performed general housekeeping and cleaning tasks.
- Operated heavy machinery and equipment, resulting in faster completion of tasks.
- Completed daily progress reports detailing completed tasks, issues encountered, and resolutions implemented.
Education
High School Diploma -
Esc.sec.gral.fracc.villa
México 01.2014
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cleaning and sanitizing
- Money Handling
- Customer service excellence
- Reliability and punctuality
- Cash handling and management
Timeline
Casher
Marias Boutique
12.2023 - 07.2024
Casher
Mc Food Storage
03.2021 - 10.2023
General Labor Worker
Kroger Distinutiom Center
10.2020 - 01.2021
Paint Sprayer
Elkay Manufacturing Company
11.2016 - 08.2019
Labor Worker
Cambria
01.2014 - 09.2016
High School Diploma -
Esc.sec.gral.fracc.villa