Maria Holguin
Mooreland,OK
Summary
Organized and dedicated Administrative Assistant. Providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
Work History
Secretary/Nurse/Director of Child Nutrition
Mooreland Elementary School
07.2022 - 06.2024
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained electronic filing systems and categorized documents.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Created and updated records and files to maintain document compliance.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Maintained accurate records of office expenses, assisting in budget preparation and cost control efforts.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Sales Clerk
Dollar General Store
12.2020 - 07.2021
- Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
- Developed strong relationships with customers, driving repeat business and loyalty.
- Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
- Kept front check out area clean and organized for efficient service.
- Boosted sales by effectively promoting products and engaging with customers.
- Opened and closed store by balancing cash registers and receipts.
Paraprofessional
Mooreland Elementary School
02.2021 - 05.2021
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Helped teacher prepare instructional material and displays.
- Collaborated with instructors to develop engaging lesson plans.
Assistant Manager
Jiffy Trip
02.2017 - 05.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various projectstasks.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Reviewed sales and gross profit report to assess company efficiency.
Manager
Maria's Cafe
04.2015 - 12.2018
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Team Leader
Camp Houston
01.2013 - 03.2015
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Education
Certificate in Dental Assisting - Dental Assisting
UEI College - Fresno
Fresno, CAHigh School Diploma -
Freedom High School
Freedom, OKSkills
- Verbal and written communication
- Office Administration
- Organization
- Keyboarding skills
- File Management
- Confidentiality understanding
- Complex Problem-Solving
- Multi-Line Phone Systems
- File systems management
- Spreadsheet Management
- Database Administration
- Record preparation
- Data Entry
- Excel spreadsheets
- Confidentiality and Data Protection
- Word Processing
Languages
Spanish
Professional Working
Timeline
Secretary/Nurse/Director of Child Nutrition
Mooreland Elementary School
07.2022 - 06.2024
Paraprofessional
Mooreland Elementary School
02.2021 - 05.2021
Sales Clerk
Dollar General Store
12.2020 - 07.2021
Assistant Manager
Jiffy Trip
02.2017 - 05.2020
Manager
Maria's Cafe
04.2015 - 12.2018
Team Leader
Camp Houston
01.2013 - 03.2015
Certificate in Dental Assisting - Dental Assisting
UEI College - Fresno
High School Diploma -
Freedom High School
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