Maria Homsi
Sales Associate - customer service
Tampa
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Ride Operator
Busch Gardens Tampa Bay
08.2024 - Current
- Ensured safe ride operations by conducting pre-ride safety checks and following operational protocols to enhance guest safety.
- Assisted in training new ride operators, providing guidance on safety procedures and operational efficiency for improved team performance.
- Monitored ride performance, reporting any issues promptly to maintain operational standards and minimize downtime.
- Engaged with guests, addressing inquiries and concerns to create a positive and enjoyable experience throughout their visit.
- Operated and monitored train systems to ensure safe, efficient transportation of guests throughout the park.
- Assisted guests with boarding and disembarking, providing clear instructions to enhance overall guest satisfaction.
- Trained new conductors on safety protocols and operational procedures, fostering a culture of safety and teamwork.
- Engaged with guests, providing information and assistance, which contributed to a welcoming and friendly environment.
Sales Associate
Bath and Body works
04.2024 - 01.2025
- Utilized strong communication skills to build rapport and establish lasting relationships with customers.
- Processed transactions efficiently and accurately, handling cash and credit card payments.
- The environment is a very fast paces environment due to sales and events and it requires multi tasking skills and being able to work under pressure which I have been able to do until now.
- Delivered exceptional customer service by actively engaging with shoppers, enhancing their overall in-store experience.
- Maintained visual merchandising standards by effectively organizing product displays, resulting in improved customer attraction.
- Executed promotional events by coordinating product demonstrations, successfully driving foot traffic and increasing brand awareness.
- Assisted in inventory management by monitoring stock levels and replenishing shelves, ensuring product availability for customers.
Key Holder
Torrid
12.2023 - 04.2024
- After a while of working there I was able to move positions and get hired as a key holder
- Supervised store operations, including opening/closing procedures and cash handling responsibilities.
- Demonstrated strong leadership abilities by resolving conflicts and handling customer complaints effectively.
- Helped organizing merchandize and putting it out in addition to fixing floor sets.
Retail Sales Associate
Torrid
06.2023 - 11.2023
- I worked in the company as my first job, gained so much experience in customer service
- Maintained clean and organized store displays to enhance customer shopping experience.
- Handled cash transactions accurately and efficiently while maintaining a friendly demeanor.
- Utilized sales techniques to meet and exceed store sales goals consistently.
- Provided exceptional customer service by assisting with product selection and resolving inquiries.
Education
Bachelor of Science - Health Sciences
University of South Florida
Tampa, FL08-2027
Associate of Arts - Dental pathway
Hillsborough Community College
Tampa, Florida08-2025
Dental assistant certification - Dental Assistant
Career Step (program)
08-2026
High school diploma - undefined
Sickles high school
Tampa, Florida01.2023
Skills
Problem solving
Communication
Multi-tasking
Guest safety protocols
Team training and development
Customer engagement strategies
Cash handling accuracy
Inventory management
Store operations supervision
Fast-paced multitasking
Technical troubleshooting
Product knowledge
Timeline
Ride Operator
Busch Gardens Tampa Bay
08.2024 - Current
Sales Associate
Bath and Body works
04.2024 - 01.2025
Key Holder
Torrid
12.2023 - 04.2024
Retail Sales Associate
Torrid
06.2023 - 11.2023
High school diploma - undefined
Sickles high school
Bachelor of Science - Health Sciences
University of South Florida
Associate of Arts - Dental pathway
Hillsborough Community College
Dental assistant certification - Dental Assistant
Career Step (program)