Summary
Overview
Work History
Education
Skills
Summary
Timeline
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Maria Hortaridis

Palmetto,FL

Summary

Experienced business and finance professional with a proven track record in payroll, budget management, and customer service. Skilled in overseeing complex operations and enhancing efficiency across departments. Adept at managing financial records and ensuring compliance with regulations. Holds a Master's in Business Management and a Bachelor's in Community Services Management. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

2
2
years of professional experience

Work History

Customer Service Representative, Tier 2

Perch Energy Solar
Boston, MA
01.2023 - 06.2025
  • Maintained detailed records of customer interactions and transactions for future reference.
  • Updated databases with new and modified customer information efficiently.
  • Responded to customer inquiries, delivering accurate product and service information.
  • Informed customers about billing procedures and processed payments promptly.
  • Facilitated setup assistance for various payment options, enhancing user experience.

Education

Master's -

Business Management

Bachelor's -

Community Services Management

Skills

  • Budget Management
  • Salesforce CRM
  • Active listening
  • Customer Service Excellence
  • Payroll Administration
  • Financial Reporting
  • Team Leadership

Summary

To make your resume more impactful, incorporate a Summary that succinctly captures your career highlights, refine your Skills section to align with your target roles, and enhance the presentation of your Work History statements. These changes will help you present a more focused and compelling narrative to potential employers, showcasing your expertise and readiness for the roles you're pursuing. By following these recommendations, you will create a resume that stands out and effectively communicates your qualifications and achievements.

Timeline

Customer Service Representative, Tier 2

Perch Energy Solar
01.2023 - 06.2025

Master's -

Business Management

Bachelor's -

Community Services Management
Maria Hortaridis