Summary
Overview
Work History
Education
Skills
Timeline
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Maria Howard

Antioch,TN

Summary

Agile and adaptable team player seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled at organized approaches to handle day-to-day duties, scheduling and service requirements. Forward-thinking with diplomatic communication style focused on maximizing engagement and satisfaction.

Overview

4
4
years of professional experience

Work History

Personal Stylist Assistant

Contracted Personal Stylist
10.2023 - Current
  • Maintained appropriate filing of personal and professional information.
  • Attended appointments, took notes and tracked action items.
  • Oversaw all scheduling, appointments, filing of documents, and business accounts.
  • Communicated and worked one on one with high profile clientele.
  • Answered phone calls, emails, inquires, and addressed customer questions and concerns to promote satisfaction and continued business.
  • Used proper discretion when handling confidential client and employer information.
  • Assisted in the growth of a two million dollar independent business.

Sales Lead Keyholder

Everything But Water
06.2021 - 10.2023
  • Tracked, analyzed and reported store sales performance metrics to store manager.
  • Answered customer questions about products and services.
  • Developed strong rapport with customers and created positive impression of business.
  • Completed store opening and closing procedures.
  • Exceed weekly sales goals

Executive Personal Assistant

Private Law Firm
01.2021 - 06.2021
  • Provided multifaceted services such as running errands, managing mail, and scheduling appointments.
  • Handled incoming mail, bills and invoices and completed appropriate actions.
  • Displayed absolute discretion at handling confidential client information.
  • Maintained appropriate filing of personal and professional documentation.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Assisted in the development of business presentations to support executive decision-making processes.

Floor Coordinator

Bonefish Grill
01.2020 - 12.2020
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Relayed guest comments or suggestions to manager on duty for further action.
  • Maintained excellent communication, cleanliness, and safety standards on work site projects

Education

Bachelor of Science - Criminal Justice

Middle Tennessee State University
Murfreesboro, TN
05.2023

Skills

  • Team Leadership
  • Multitasking Strengths
  • Time Management
  • Good Communication Skills
  • Problem Anticipation and Resolution
  • Adaptable to Changing Demands
  • Computer Literacy
  • Resolution Dedications
  • Goal Attainment
  • Superior Work Ethic
  • Corrective Actions
  • Quality Assurance

Timeline

Personal Stylist Assistant

Contracted Personal Stylist
10.2023 - Current

Sales Lead Keyholder

Everything But Water
06.2021 - 10.2023

Executive Personal Assistant

Private Law Firm
01.2021 - 06.2021

Floor Coordinator

Bonefish Grill
01.2020 - 12.2020

Bachelor of Science - Criminal Justice

Middle Tennessee State University

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Maria Howard