Maria Howen
Summary
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Overview
15
15
years of professional experience
Work History
Technician III - Library
Colorado Department Of Corrections
02.2021 - Current
- Monitor behavior of inmate library users, enforcing security regulations and facility policies, write reports on on rule infractions, and act on resolving conflicts
- Prepare annual funding requests and report annual library expenditures
- Hire, train, and supervise inmate library clerks on standard operating procedures, ensuring consistency across the team
- Compose and distribute monthly narrative and statistical reports
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Daycare Teacher's Assistant
Country Living Learning Center
02.2020 - 02.2021
- Contributed to increased parent satisfaction by effectively communicating with families about their child''s progress and any concerns.
- Fostered teamwork among students by facilitating group games and collaborative projects that encouraged cooperation and communication skills development.
- Reduced potential health risks to children by promptly addressing injuries or illnesses and notifying parents as needed.
- Promoted creativity among students using various art projects, music, dance, and imaginative play activities.
Veterinary Receptionist
Baker Veterinary Clinic
03.2017 - 06.2018
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
Home Health Caregiver
ResCare Inc
03.2010 - 01.2013
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
Education
BBA - Health Services Administration
Strayer University
Washington, DC12-2024
Skills
- Proficient in task management
- Service excellence
- Maintains composure in high-stress situations
- Detail-oriented analysis
- Analytical problem-solving
- Results-driven
- Prioritization and scheduling
Timeline
Technician III - Library
Colorado Department Of Corrections
02.2021 - Current
Daycare Teacher's Assistant
Country Living Learning Center
02.2020 - 02.2021
Veterinary Receptionist
Baker Veterinary Clinic
03.2017 - 06.2018
Home Health Caregiver
ResCare Inc
03.2010 - 01.2013
BBA - Health Services Administration
Strayer University
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