Maria Iniguez
Inglewood,CA
Summary
Highly motivated and organized professional with extensive experience in customer service, banking, and administrative operations. Proven ability to work independently, manage multiple responsibilities, and contribute effectively in team-oriented environments. Seeking a role that leverages my skills in customer relations, auditing, and leadership.
Overview
17
17
years of professional experience
Work History
Universal Associate Generalist
Xceed Financial Credit Union
07.2009 - 01.2017
- Processed weekly cash orders to ensure seamless branch operations
- Assisted members with deposits, withdrawals, and account inquiries
- Audited associates' work and teller reports to maintain accuracy and compliance
- Conducted surprise cash counts on tellers and negotiable items
- Reviewed and audited debit card reports, teller checks, and temporary checks
- Created and managed monthly employee schedules
- Promoted and cross-sold financial services and investment referrals
- Processed and maintained ATM deposits and cash flow for branch operations
Customer Service Supervisor
Commercial Capital Bank
06.2002 - 08.2007
- Established new accounts, including Checking, Savings, Certificates of Deposit, and IRAs
- Managed ATM deposits and cash flow, ensuring smooth transactions
- Conducted daily audits of teller work, dormant accounts, and general ledger accounts
- Handled cash and savings bond transactions accurately
- Supervised mini vault operations and cash order shipments
- Performed monthly cash counts and compliance reviews
Medical Assistant
Women First Medical Clinic
02.2001 - 10.2001
- Scheduled patient appointments and managed phone inquiries
- Maintained and organized patient charts with confidentiality
- Assisted physicians with medical procedures and vital signs measurement
- Verified insurance coverage and obtained authorizations as needed
- Performed blood draws and retrieved lab results for diagnostic purposes
Supervisor & Sandwich Artist
Subway
10.1999 - 02.2001
- Opened and closed the store, ensuring safety and adherence to procedures
- Ordered supplies and merchandise to meet business needs
- Conducted weekly inventory and managed cash drawers
- Provided exceptional customer service, including handling special orders and preparing party trays
Education
Pepperdine University
01.2025
Cal State University, Dominguez Hills
12.2019
Los Angeles Southwest College
05.2017
Santa Monica Community College
09.2003
SCROC
06.1999
Skills
- Customer Service Excellence
- Cash Handling & Auditing
- Account Management
- Team Leadership & Training
- Scheduling & Operations Management
- Administrative Support
- Cross-Selling & Financial Services
- Goal-oriented mindset
- Leadership qualities
- Pleasant and personable
- Time management
References
References available upon request.
Timeline
Universal Associate Generalist
Xceed Financial Credit Union
07.2009 - 01.2017
Customer Service Supervisor
Commercial Capital Bank
06.2002 - 08.2007
Medical Assistant
Women First Medical Clinic
02.2001 - 10.2001
Supervisor & Sandwich Artist
Subway
10.1999 - 02.2001
Pepperdine University
Cal State University, Dominguez Hills
Los Angeles Southwest College
Santa Monica Community College
SCROC
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