MARIA ISABEL LEON
Claremore
Summary
Friendly and enthusiastic with ten years of customer service experience. Able to learn new tasks quickly. Proficient in growing key customer relationships. Will represent establishment with friendly, professional demeanor. Looking for new achievements and experiences.
Business professional with strong foundation in administrative and support roles. Known for enhancing office productivity and supporting key business functions through efficient organization and communication. Focused on team collaboration and results, adaptable to changing business needs. Skilled in calendar management, document preparation, and client relations.
Professional business support specialist with strong focus on team collaboration and achieving results. Skilled in administrative tasks, project coordination, and effective communication. Known for reliability, adaptability, and proactive approach to meeting organizational needs. Prepared to make significant impact by streamlining processes and enhancing productivity.
Overview
11
11
years of professional experience
Work History
Los Aztecas Mexican Restaurant
10.2022 - Current
- Managed merchandised ordering
- Payroll
- Monitor food preparations methods, portion sizes to ensure food is prepared and presented in acceptable manner.
- Responded to costumer inquiries or complaints.
Business Assistant
Family Dental Care of Owasso
03.2020 - 11.2023
- Greet persons entering establishment, determine nature and purpose of visit, and communicating their arrival promptly.
- Transmit information or documents to customers by using computer, phone, or email.
- Schedule appointments and ensure that schedule is efficient, profitable, and to patients' satisfaction.
- Receive and distribute office mail and email.
- Pull, file and maintain records.
- Verify insurance and explain to patient what services are covered.
- Process insurance claims.
- Process payments.
- Documenting all patient dental treatments and transactions.
- Analyze data to determine answers to questions from the patients regarding treatment.
- Maintaining office accounts receivable, making financial arrangements with patients.
Insurance Coordinator/Patient Care Coordinator
Spring Dental
10.2018 - 03.2019
- Greet persons entering establishment and determine nature and purpose of visit.
- Transmit information or documents to customers by using computer, phone, or email.
- Schedule appointments and ensure that schedule is efficient, profitable, and to patients' satisfaction.
- File and maintain records.
- Verify insurance and explain to patient what services are covered.
- Process insurance claims.
- Process payments.
- Analyze data to determine answers to questions from the patients regarding treatment.
Patient Care Coordinator
Dentures & Implant Solutions
06.2016 - 11.2017
- Greet persons entering establishment and determine nature and purpose of visit.
- Transmit information or documents to customers by using computer, phone, or email.
- Schedule appointments.
- File and maintain records.
- Verify insurance and explain to patient what services are covered.
- Process payments.
- Analyze data to determine answers to questions from the patients regarding treatment.
Receptionist
Full Circle C Service Irrigation and Sod
01.2015 - 06.2016
- Answer phone calls and take messages.
- Receive payments and record receipts for services.
- Schedule appointments along with maintaining and updating appointment calendars.
- File and maintain records.
- Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.
Education
High School Diploma -
Claremore High School
Claremore, Oklahoma05.2008
Skills
- Bilingual - English and Spanish
- Document management
- Client relationship building
- Budget planning
- Vendor negotiation
- Customer service
- Meeting coordination
- Payment processing
- Call reception
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Los Aztecas Mexican Restaurant
10.2022 - Current
Business Assistant
Family Dental Care of Owasso
03.2020 - 11.2023
Insurance Coordinator/Patient Care Coordinator
Spring Dental
10.2018 - 03.2019
Patient Care Coordinator
Dentures & Implant Solutions
06.2016 - 11.2017
Receptionist
Full Circle C Service Irrigation and Sod
01.2015 - 06.2016
High School Diploma -
Claremore High School