Maria Isabel Olvera
Stanton,CA
Summary
Resourceful and experienced worker offering expertise in customer service and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
25
25
years of professional experience
Work History
School Office Clerk/Athletic Secretary
Garden Grove Unified School District
Garden Grove, CA
10.2020 - Current
- Oversaw management of online athletic calendar, ensuring accurate updates for all school events.
- Coordinated trip ticket entries for athletic events and field trips, facilitating requests from coaches and staff.
- Liaised with transportation department to confirm trip schedules, enhancing operational efficiency.
- Supported athletic directors by managing communications with external schools for student participation verification.
- Partnered with coaches to effectively schedule transportation for game-related travel.
- Handled clerical tasks, including processing payments for referees and maintaining accurate sports rosters.
- Delivered timely sports reminders to faculty, improving awareness of student athlete release times.
- Provided assistance to students and parents, enhancing overall office support.
- Collaborated with various departments to ensure seamless operations during peak periods.
- Managed daily office operations, ensuring efficient workflow and support for administrative tasks.
- Coordinated communication between faculty, parents, and students to enhance engagement and address inquiries.
- Provided exceptional customer service to visitors, answering inquiries professionally and directing them to appropriate personnel.
- Enhanced communication between staff and parents by effectively managing phone calls and emails.
- Aided in maintaining a safe campus by monitoring visitor access points and ensuring proper sign-in procedures were followed.
- Maintained confidentiality of sensitive information pertaining to students'' academic records and personal matters.
- Maintained accurate attendance records for students, enabling prompt identification of trends or concerns regarding absenteeism.
- Answered and responded to student and parent inquiries regarding academics, field trips, afterschool activities and school events.
- Input data into spreadsheets and databases.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Sub Central Office Clerk
GGUSD - Maintenance & Operations Dept
Garden Grove, CA
07.2025 - 10.2025
- Oversaw the receipt and processing of work orders submitted through Facilitron by plant supervisors and school staff, ensuring timely action on maintenance requests.
- Coordinated the printing and distribution of work orders to department supervisors for efficient crew deployment.
- Managed the closure of completed work orders in Facilitron, meticulously reviewing notes and pricing details provided by contractors.
- Organized and maintained a filing system for completed work orders.
- Facilitated the distribution of school site keys to contractors, maintaining an accurate key log for all transactions.
- Provided support in answering phone calls and routing inquiries to relevant departments.
Sub Campus Safety Assistant
GGUSD - Rancho Alamitos High School
Garden Grove, CA
11.2024 - 01.2025
- Oversaw campus safety by patrolling areas to maintain student order.
- Managed student check-ins on iPad for facility usage.
- Coordinated restroom breaks to ensure timely return to classes.
- Collaborated with fellow aides through 2-way radio to support teachers in managing student behavior.
Sub Health Assitant
GGUSD - Fitz Intermediate
Santa Ana, CA
01.2024 - 08.2024
- Assisted in daily health screenings for students, ensuring adherence to safety protocols.
- Coordinated medication administration and maintained accurate health records for student compliance.
- Educated students on health-related topics, fostering awareness of personal wellness practices.
- Implemented health initiatives that promoted improved student well-being and engagement in school activities.
- Tracked and logged student visits on paper, subsequently entering data into Aeries for efficient health management.
Sub Health Assistant
GGUSD - La Quinta High School
Westminster, CA
11.2023 - 12.2023
- Oversaw documentation of student visits to health office, ensuring accurate entries in Aeries medical tab.
- Conducted assessments of students presenting with health issues.
- Coordinated communication with parents for timely student pickups when required.
- Evaluated and prioritized student health concerns based on severity of symptoms.
Receptionist/Data Entry/Admin
Momeni Engineering
Huntington Beach
05.2016 - 10.2020
- Managed incoming call responses and facilitated vendor and visitor assistance at facility entrance.
- Achieved seamless audit compliance by accurately entering daily machine traceability logs into Excel spreadsheets. Enhanced data accuracy by regularly updating machine maintenance records in Simpletrak software
- Improved operational efficiency by processing outside purchase orders in QuickBooks for the shipping and receiving department
- Contributed to financial management by entering purchase orders for materials and supplies requested by the shop manager.
- Delivered precise RFQs to aerospace companies, maintaining confidentiality and ensuring accurate quotes for client review through diligent collaboration with engineer.
- Supported cross-departmental efforts by performing administrative tasks, including scanning and mail distribution. Strengthened the accounting department's collection efforts on overdue accounts.
- Captured essential details in minutes for monthly meetings, ensuring comprehensive documentation.
Receptionist/Office Clerk
Kimco Staffing
Irvine, CA
09.2015 - 05.2016
- Directed reception operations to support office staff in managing workload during personnel changes.
- Oversaw ITAR compliance by ensuring all visitors were properly cleared through identification verification. Managed foreign national visitor processes, including documentation and compliance with regulations.
- Streamlined vacation and sick day request processing by maintaining accurate records in the company spreadsheet.
- Organized employee files to ensure confidentiality and accessibility of important documents.
- Coordinated verification and input of employee time off into rosters and calendars, enhancing operational efficiency.
Administrative Asst/Shipping and Receiving Asst
Decton Staffing/Inmar-Carolina Logistics
Fullerton, CA
09.2012 - 09.2015
- Managed payroll/timekeeping reports for approximately 40 associates
- Worked closely with 3 different staffing agencies and contacted when new or replacement associates were needed.
- Answered and directed incoming calls and set up appointments for truck load pick-ups and drop offs
- In charge of maintaining daily processing tracking reports using Excel Spreadsheet
- In charge of maintaining Operations reports done daily for review by corporate officers in daily morning meetings
- Maintained daily QC audits provided my floor lead person
- Maintained compliance reports for Office Depot account and submitted to Office Depot personnel for review on weekly basis
- Ordered necessary office supplies using RegLogic system.
- Assisted warehouse personnel by trouble shooting products that were not processing correctly.
- Assisted in all areas of warehouse when needed, assisted in Shipping/receiving dept
- Oversaw accuracy and correct packing of shipments before they were shipped to vendor
Assistant Manager
Advance America
Orange, CA
09.2010 - 06.2012
- Reviewed/processed applications with clients personal data entered into EAdvantage system to determine loan eligibility
- Processed MoneyGram wire transfers, receives and sends, generated money order request, check cashing
- Contacted bad debts for collection of monies/skip traced
- Made reminder calls/past due calls to clients
- Determined daily revenue by reviewing daily sales reports
- Assisted with payroll/timekeeping reports
Homeowner Assistant
Enterprise Restoration Services
Orange County, CA
07.2010 - 07.2010
- Packed homeowners valuables, crystal, china, collectibles and household goods
- Supervised and assisted tear out crew with clean up of debris, bagging drywall, and throwing out damaged insulation
Enumerator
US Census Bureau
Santa Ana, CA
04.2010 - 06.2010
- Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws
- Explained purpose of census interview, answered residents’ questions, elicited information following script, and recorded census data on forms
- Maintained records of hours worked, units produced, miles driven and quality control results
Receptionist/Production & Title Clerk Assistant
North American Acceptance Corporation/Open Check
Costa Mesa, CA
08.2005 - 11.2008
- Provided complex and highly responsible secretarial support to CEO
- Maintained meeting calendar for CEO & Sales Directors
- Answered and directed incoming calls and scheduled meetings, maintained reports for the CEO, Director of Sales
- Scanned documents electronically, filed and handled sensitive and confidential information
- Audited and updated sales department financial filing system
- Sorted and distributed incoming correspondence to Funding and Title departments
- Scheduled conference calls with international clients for Internet manager
- Called DMV to obtain current status of Lien Holder & Titles
Collateral Specialist/Loan Processor
Accredited Home Lenders
Orange, CA
07.2003 - 07.2005
- Stacked new loans to be reviewed for funding & reserved funds in LOIS program for loans to be funded
- Reviewed funded loans Notes and Deeds of Trust, verified borrowers name, address, amount of signatures and dates
- Phoned escrow & title offices to obtain recorded dates for Deeds of Trust and to request Final HUDS for each funded loan
- Inputted tracking numbers & ship dates in collateral database to be downloaded by corporate office on a daily basis
Manager/ACH Operator & Payroll Manager
ATM Advance/Miraclean Carpet
Anaheim, CA
10.2001 - 07.2003
- Processed new applications, ACH debits, credits and updated status screen applicant status on website
- Processed daily ACH debits and credits before deadline
- Responded to email from new and or returning customers and contacted delinquent accounts to arrange for payment
- Printed dispatch sheets for following day; confirmed appointments, dispatched technicians to work sites
- Verified perspective client’s employer, length employment & verified personal information using Teletrack system
- Operated in accounts receivable and accounts payable
- Prepared payroll for employees to be processed by payroll company for printing of checks on a weekly basis
- Manually prepared payroll for subcontractors & printed out checks on a weekly basis
Education
Diploma -
Santiago High School
Garden Grove, CA06-1993
Skills
- Bilingual: Spanish/English
- 10-key by touch 10000 KPH & type 55WPM -
- Computer skills include knowledge of MS Office
- Effective working independently or in a team
- Self-motivated and confident
- Energetic, professional and customer oriented
- Works well under pressure
- Multi-task oriented and flexible
Timeline
Sub Central Office Clerk
GGUSD - Maintenance & Operations Dept
07.2025 - 10.2025
Sub Campus Safety Assistant
GGUSD - Rancho Alamitos High School
11.2024 - 01.2025
Sub Health Assitant
GGUSD - Fitz Intermediate
01.2024 - 08.2024
Sub Health Assistant
GGUSD - La Quinta High School
11.2023 - 12.2023
School Office Clerk/Athletic Secretary
Garden Grove Unified School District
10.2020 - Current
Receptionist/Data Entry/Admin
Momeni Engineering
05.2016 - 10.2020
Receptionist/Office Clerk
Kimco Staffing
09.2015 - 05.2016
Administrative Asst/Shipping and Receiving Asst
Decton Staffing/Inmar-Carolina Logistics
09.2012 - 09.2015
Assistant Manager
Advance America
09.2010 - 06.2012
Homeowner Assistant
Enterprise Restoration Services
07.2010 - 07.2010
Enumerator
US Census Bureau
04.2010 - 06.2010
Receptionist/Production & Title Clerk Assistant
North American Acceptance Corporation/Open Check
08.2005 - 11.2008
Collateral Specialist/Loan Processor
Accredited Home Lenders
07.2003 - 07.2005
Manager/ACH Operator & Payroll Manager
ATM Advance/Miraclean Carpet
10.2001 - 07.2003
Diploma -
Santiago High School