Dynamic and results-oriented professional with extensive experience at Merced County Department of Public Health, excelling in calendar management and interdepartmental liaison. Demonstrated ability to handle confidential documents with professionalism, coordinate complex schedules, and lead training sessions, enhancing departmental efficiency by over 30%. Expert in office management software and event planning, with a proven track record of improving operational workflows.
Overview
27
27
years of professional experience
Work History
Staff Services Analyst II
Merced County Department of Public Health
Merced, USA
03.2017 - Current
Managing the director’s as well as the Executive leaderships calendar, appointments, and meetings
Handling confidential documents and sensitive information
Drafting and reviewing correspondence, reports, and presentations
Coordinating travel arrangements for Executive Leadership Team
Maintaining records, databases, and filing systems
Overseeing supply inventory and procurement processes
Liaising between departments, staff, and external partners
Virtual meeting coordination (Zoom, Microsoft Teams)
Knowledge of office management software (e.g
In house databases, concur, SharePoint)
Assisting in planning and executing executive meetings, conferences, and events
Preparing agendas, meeting minutes, and follow-up action items
Handling sensitive corporate or personnel matters with professionalism
Managed complex scheduling for the health officers, ensuring seamless coordination of meetings, appointments
Designed and delivered training sessions for department office assistant staff to enhance knowledge, operational effectiveness
Provided administrative support during the COVID-19 crisis, including assisting with the setup of virtual meetings, assisted with disaster preparedness and responsibilities, resource management, and assisted with Human Resources Operations
Supported Human Resources operations by helping manage COVID-related employee documentation, tracking quarantine and sick leave, and ensuring timely distribution of safety guidelines
Coordinated logistics for department meetings and events, including preparing agendas, scheduling meetings, and managing catering services to ensure smooth execution
Office Assistant III
Merced County Department of Public Health
Merced, USA
09.1997 - 02.2017
Schedule/Contact job candidates for selection and coordinate employment interview
Enter employee data into computer system
Set up new employee with orientation, as well as IT logins and password
Provided assistance with payroll
Trained various new staff to execute various duties through the department
Maintain and update the program for the electronic doors as well as electronic key pads for the department
Troubleshoot and maintain all cell phone and department phone in working order
Maintained confidential information/records according to HIPPA laws
Received all new employee information and set up various mandatory trainings for attendance
Maintain and update several computer programs throughout the department
Plan and coordinate logistics and materials for board meetings, committee meetings and staff events
Take minutes and transcribed notes from meetings
Answer and redirected phone calls for the department
Order and distribute office supplies while adhering to a fixed office budget
Coordinate domestic and international travel arrangements, including booking airfare, hotel and making travel arrangements for upper management using company card or Concur
Manage office supplies, vendors, organization and upkeep
Direct guests and routed deliveries and courier services
Greet numerous visitors, including VIPs, vendors and interview candidates
Helped distribute employee notices and mail around the office
Maintain a clean reception area, including lounge and associated areas
Organize all new hire, security and key access
Assist with event planning, including associated travel and logistical arrangements
Compiled company information and related material and distribute it to candidates
Assisted human resources as well as senior management with set up and recruiting events
Screen all visitors and directed them to the correct employee or office
Coordinate, schedule and arrange meeting and travel calendars, including business and social events
Maintain confidential medical records, subpoenas, and data with delicacy
Grant security access for employees, such as keys and badges
Received and posted payment for clinical services rendered
Registering Clients for clinical or medical services
Maintain scheduling /maintenance of county vehicles for all departments
Translated for various programs throughout the Health Department
Assist with various projects in Human Resources
Assisted with a combination of routine administrative functions to implement/revise department programs, policies, and procedures
Assisted with contacting and resolving purchasing problems by contacting vendors
Maintain/Update Employee Database for department
Post updates to the County Main Webpage
Maintained exclusive control over senior managements’ calendars, meetings, and appointments; ensuring calendars were accurate and up to date
Monitor and determined appropriate action for all incoming/outgoing correspondence; read and reviews all incoming and outgoing correspondence for entire department
Assisted with various clinic programs, family planning, immunizations, TB
Education
BA - Business Management with Human Resources
Ashford University
San Diego, CA
02-2027
Registered Addiction Specialist -
Breining University
Orangevale, CA
General Education -
Merced College
Merced, CA
Administrative/Legal Secretary -
San Joaquin Valley College
Fresno, CA
Skills
Calendar Management
Confidential Document Handling
Correspondence Drafting
Report Reviewing
Presentation Preparation
Travel Coordination
Record Maintenance
Database Management
Filing System Management
Supply Inventory Management
Procurement Processes
Interdepartmental Liaison
Virtual Meeting Coordination
Office Management Software Knowledge
Event Planning
Agenda Preparation
Meeting Minutes Preparation
Professionalism in Sensitive Matters
Complex Scheduling
Training Session Design
Administrative Support
Resource Management
Human Resources Operations Support
Logistics Coordination
Employee Data Entry
New Employee Orientation
Payroll Assistance
Staff Training
Electronic Door Management
Phone Troubleshooting
HIPAA Compliance
Mandatory Training Setup
Meeting Logistics Coordination
Minute Taking
Phone Call Management
Office Supply Management
Travel Arrangement Coordination
Vendor Management
Reception Area Maintenance
Visitor Management
Event Planning Assistance
Candidate Information Compilation
Recruiting Event Setup
Languages
Spanish
Professional
References
References available upon request.
Timeline
Staff Services Analyst II
Merced County Department of Public Health
03.2017 - Current
Office Assistant III
Merced County Department of Public Health
09.1997 - 02.2017
BA - Business Management with Human Resources
Ashford University
Registered Addiction Specialist -
Breining University
General Education -
Merced College
Administrative/Legal Secretary -
San Joaquin Valley College
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