Summary
Overview
Work History
Education
Skills
Education and Training
Languages
Timeline
Generic

Maria Iturralde

Penitas,TX

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

11
11
years of professional experience

Work History

Retail Sales Associate

Solis Jewelry
07.2021 - Current
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

Receptionist

El Mexicano Auto Sales
08.2017 - 07.2018
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Sorted incoming mail and directed to correct personnel each day.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
  • Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.

Medical Assistant

Castrillon Family Clinic
11.2014 - 05.2015
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Organized charts, documents and supplies to maintain team productivity.
  • Cleaned and maintained medical equipment following procedures and standards.
  • Documented notes during patient visits.
  • Educated patients about medications, procedures and physician's instructions.

Education

Certified Medical Assistant - Medical Assisting

Stvt
12.2014

High School Diploma -

Juarez-Lincoln High School
Mission, TX
12.2013

Skills

  • Merchandising
  • Order Processing
  • Time Management
  • Verbal and Written Communication
  • Customer Needs Assessment
  • Problem-Solving
  • Customer Service
  • Store Opening and Closing

Education and Training

other,other

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

Solis Jewelry
07.2021 - Current

Receptionist

El Mexicano Auto Sales
08.2017 - 07.2018

Medical Assistant

Castrillon Family Clinic
11.2014 - 05.2015

High School Diploma -

Juarez-Lincoln High School

Certified Medical Assistant - Medical Assisting

Stvt

Similar Profiles

CREATE PROFILE