Maria Ixmata Chaj
Buckeye,AZ
Summary
Talented individual proven to be successful in leading team members in high-pressure settings through communication and strong attention to detail. Superior work ethic allows me to be a flexible and focused team player with unique skillset to help the organization reach its goals and drive my own development.
Overview
6
6
years of professional experience
Work History
EDC Court Administration Lead
Superior Court
Phoenix, AZ
01.2023 - Current
- Trains and oversees the work of assigned staff on department policies and procedures
- Assists with the hiring, evaluation, performance of staff, and developing performance management plans
- Performs a variety of customer service/administrative duties which may include answering questions from the public (in person and by phone) regarding status of their case
- Performs data entry and case management functions
- Maintains statistics and writing/updating procedures
- Attends meetings and occasionally take minutes of the meeting
- May perform supervisory functions in the absence of a supervisor
EDC Courtroom Assistant
Superior Court
Phoenix, AZ
10.2022 - 01.2023
- Prepares the courtroom for hearings, coordinates courtroom actions with Courtroom Clerk, and manages the courtroom during proceedings maintaining order and integrity of the court process
- Utilizes court system (iCIS) check-in and printed calendar to determine whether case parties are present, obtain additional information/documents needed for court from litigants, call all parties into the courtroom, communicate cases called with courtroom clerk
- Assists with case processing, setting hearings, and providing hearing dates during court proceedings
- Performs critical data entry of hearing outcomes and results into the court system (iCIS) in real time in order to maintain updated data, modify existing records, or initiate court ordered actions
Coordinator
The Home Depot Distribution Center
Phoenix, AZ
10.2020 - 10.2022
- Organized and supported receiving activities for staff in order to move product as efficiently as possible and strategized plans for improving flow rate.
- Managed daily functions by utilizing leadership abilities and industry knowledge to resolve conflicts, drive results, and build a cohesive team.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Guided employees in handling difficult or complex problems.
- Delegated work to staff, setting priorities and goals.
Kitchen Manager
Chipotle
Phoenix, AZ
10.2017 - 10.2020
- Contributed to successful shift management by helping with inventory and food ordering as well as team scheduling and work assignments.
- Maintained high standards of food quality and safety by enforcing clear handling and preparation policies.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.
- Pitched in to complete various duties during peak periods or employee absences.
- Forecasted department goals and objectives and enforced deadlines to encourage task progression.
- Coordinated efficient maintenance schedules to keep systems running at peak levels.
- Boosted customer satisfaction scores by rolling out new motivational initiative for team workers.
Education
Associate of Science - Forensic Science
Maricopa Community Colleges - Phoenix College
Phoenix, AZ05-2020
High School Diploma -
Franklin Police And Fire High School
Phoenix, AZ05-2017
Skills
- Critical thinking
- Flexible
- People skills
- Problem resolution
- Organizational skills
- Training & Development
- Time management
- Fluent in Spanish
- Attention to Detail
- Fast learner
Timeline
EDC Court Administration Lead
Superior Court
01.2023 - Current
EDC Courtroom Assistant
Superior Court
10.2022 - 01.2023
Coordinator
The Home Depot Distribution Center
10.2020 - 10.2022
Kitchen Manager
Chipotle
10.2017 - 10.2020
Associate of Science - Forensic Science
Maricopa Community Colleges - Phoenix College
High School Diploma -
Franklin Police And Fire High School
Similar Profiles
Khadija HowellKhadija Howell
Case Specialist at Superior CourtCase Specialist at Superior Court
Britny MansiBritny Mansi
Judicial Intern at Los Angeles Superior CourtJudicial Intern at Los Angeles Superior Court
Brielle VelezBrielle Velez
Judicial Intern at Superior Court of the District of ColumbiaJudicial Intern at Superior Court of the District of Columbia
Korvarsie HicksKorvarsie Hicks
Warehouse Associate - Package Handler at Fed Ex GroundWarehouse Associate - Package Handler at Fed Ex Ground
Jacob BuchananJacob Buchanan
Facebook Reseller at MyselfFacebook Reseller at Myself